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Job Description
- Ensure excellent customer service
- Ensure that the restaurant is clean and tidy always
- Ensure all workstations are fully stocked up and operationally ready
- Ensure all soiled dishes are cleared from the stations
- Prepare and turnover tables
- Assist customers with their needs and requests
- Take orders and process payment for customers with the POS
- Contribute to customer service over various platforms.
- Follow food and beverage safety and hygiene policies and procedures.
- Maintain quality control procedures
- Prepare for service (mise en place)
- Implement operations for service excellence
- Assist the team leader/outlet manager in running the daily operations
- Any other duties assigned by supervisor from time to time
Job Requirements
- Prior experience as a Service Staff for at least a year
- Possess willingness to learn and a positive attitude
- Ability to work under pressure and manage multiple tasks simultaneously
- A team player with strong communication and interpersonal skills
- Responsible and meticulous in completing tasks
- Project a positive and professional image
- Familiarity with POS systems and restaurant software
- Experience working in hotel and ability to speak in both English and Mandarin will be advantageous
Summary of role requirements:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $1,500 - $2,300 per month
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