Store Manager/ Assistant Store Manager (5 days work)
$ 2,700 - $ 2,700 / Per Mon
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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
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As the store manager, you are responsible to see that all business opportunities are maximized through efficient sales floor management while ensuring the Wanderlust + Co offline experience standards are maintained at all times.
Floor management
Achieve and exceed sales targets and drive the team to exceed their sales targets
Develop and execute plans to boost business, maximize product performance, leveraging on display, selling techniques and store promotions
Be constantly up-to-date on market trend and proactively share feedback with HQ on local market knowledge, commercial suggestions, and customers’ feedback, leveraging on the expertise and knowledge within the team
Ensure the VM and overall upkeep of the store is well-maintained
Customer Service
Ensure high levels of customer satisfaction through professional customer service
Strengthen customer loyalty by building relationships with all customers
Team
Recruit, train and coach retail associates
Ensure effective communication and encourage information sharing and development through routine briefings
Set individual goals – proactively assess performance against expectations
Create a positive and harmonious work environment
Demonstrating sales leadership and excellent customer service to the team
Operations
Ensure SOP and grooming guidelines are communicated and implemented
Ensure effective and efficient organization for inventory for the protection of company’s assets
Staff planning and workforce management
Support HQ merchandising and operations team in inventory management
Key Requirements
Minimum 5-10 years of experience in managing a team of no less than 5 members
Experience working in a fast paced retail environment
Highly organized, strong background in operations and able to multi-task and prioritize tasks
Team player, Confident, enthusiastic and positive
Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays
Floor management
Achieve and exceed sales targets and drive the team to exceed their sales targets
Develop and execute plans to boost business, maximize product performance, leveraging on display, selling techniques and store promotions
Be constantly up-to-date on market trend and proactively share feedback with HQ on local market knowledge, commercial suggestions, and customers’ feedback, leveraging on the expertise and knowledge within the team
Ensure the VM and overall upkeep of the store is well-maintained
Customer Service
Ensure high levels of customer satisfaction through professional customer service
Strengthen customer loyalty by building relationships with all customers
Team
Recruit, train and coach retail associates
Ensure effective communication and encourage information sharing and development through routine briefings
Set individual goals – proactively assess performance against expectations
Create a positive and harmonious work environment
Demonstrating sales leadership and excellent customer service to the team
Operations
Ensure SOP and grooming guidelines are communicated and implemented
Ensure effective and efficient organization for inventory for the protection of company’s assets
Staff planning and workforce management
Support HQ merchandising and operations team in inventory management
Key Requirements
Minimum 5-10 years of experience in managing a team of no less than 5 members
Experience working in a fast paced retail environment
Highly organized, strong background in operations and able to multi-task and prioritize tasks
Team player, Confident, enthusiastic and positive
Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays
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