Front of House/Restaurant Supervisor (Monday - Friday Work Week)
$ 2,800 - $ 2,800 / Per Mon
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Job Description
Manage daily operations including cleanliness, organization and staffing
Perform opening, mid and closing shift duties
Manage guest relations and guest recovery
Provide exceptional guest service, and setting the standard for all staff
Monitor staff performance and hold staff accountable for their performance, ensuring guests experiences meet the company guidelines
Make hiring and termination recommendations to Management
Coach and develop discipline all front-of-house employees through ongoing feedback of performance expectations
Work with Logistics and Procurement to manage supplies deliveries and inventory and maintain records of invoices
Contribute to management staff meetings
Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management
Health and Safety Responsibilities:
Adhere to Compass Singapore HSE systems and procedures
Follow all Emergency Response plans on site
Follow procedures for identifying, assessing and controlling hazards and risks
Adhere to and maintain food handling standards and food safety plan at all times
Key skills & qualifications
EDUCATION & QUALIFICATION
Candidate must possess at least a Professional Certificate/NITEC
WORK EXPERIENCE
At least 2 years’ experience working in F&B as Supervisor
COMPETENCIES
Computer literacy (Microsoft excel and powerpoint; or Google Sheets and Slides)
Presentation skills
ATTRIBUTES
Strong leadership skills, with demonstrated ability to build relationships and manage staff at all levels
Ability to work in a high stress, faced-paced environment
High personal integrity, professionalism and maturity
Strong attention to detail and process problem-solving abilities
Experience in a supervisory or management role preferred but not required
Must have excellent communication, organizational and people management / training skills and be very customer service oriented
Manage daily operations including cleanliness, organization and staffing
Perform opening, mid and closing shift duties
Manage guest relations and guest recovery
Provide exceptional guest service, and setting the standard for all staff
Monitor staff performance and hold staff accountable for their performance, ensuring guests experiences meet the company guidelines
Make hiring and termination recommendations to Management
Coach and develop discipline all front-of-house employees through ongoing feedback of performance expectations
Work with Logistics and Procurement to manage supplies deliveries and inventory and maintain records of invoices
Contribute to management staff meetings
Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management
Health and Safety Responsibilities:
Adhere to Compass Singapore HSE systems and procedures
Follow all Emergency Response plans on site
Follow procedures for identifying, assessing and controlling hazards and risks
Adhere to and maintain food handling standards and food safety plan at all times
Key skills & qualifications
EDUCATION & QUALIFICATION
Candidate must possess at least a Professional Certificate/NITEC
WORK EXPERIENCE
At least 2 years’ experience working in F&B as Supervisor
COMPETENCIES
Computer literacy (Microsoft excel and powerpoint; or Google Sheets and Slides)
Presentation skills
ATTRIBUTES
Strong leadership skills, with demonstrated ability to build relationships and manage staff at all levels
Ability to work in a high stress, faced-paced environment
High personal integrity, professionalism and maturity
Strong attention to detail and process problem-solving abilities
Experience in a supervisory or management role preferred but not required
Must have excellent communication, organizational and people management / training skills and be very customer service oriented
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