Business Office Administrator
$ 2,800 - $ 2,800 / Per Mon
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Job Responsibilities
Administrative Support and Patient Coordination
Handle patient registration upon arrival at surgery centre.
Manage enquiries from clinics / patients via email, phone and WhatsApp.
Assist in making booking of day surgery slots and amend the listings whenever necessary.
Prepare and manage patient documentation, including consent forms, medical records, and appointment scheduling.
Act as a liaison between clinics, doctors, patients and insurance companies
Address and resolve patient concerns in a professional and empathetic manner.
Organize and manage both electronic and physical filing.
Assist in preparing for and managing audits and inspections.
Financial Administration
Handle billing related tasks, including processing insurance claims, patient payments and managing accounts receivable.
Assist patients with insurance claims, Letter of Guarantee (LOG), and other financial documentation. Familiarity with Financial Counselling and MediClaim portal is highly preferred.
Collect payments from patients and manage billing-related matters, ensuring accuracy and attention to detail.
Assist with accounting duties, including collating bills and invoices.
Assist with package quotations, cost calculations and data tracking.
The candidate must demonstrate meticulous attention to detail and ensure zero errors in billing tasks.
Job Requirements
Diploma or equivalent is required, with a preference for healthcare administration or a related field.
Minimum of 3 years of experience in an administrative and patient fronting role, with experience in a healthcare or surgical setting preferred.
Proficiency in Microsoft Office Suite and familiarity with healthcare management software.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Keen attention to detail and strong problem-solving skills.
Adaptability and willingness to learn new tasks and technologies.
Administrative Support and Patient Coordination
Handle patient registration upon arrival at surgery centre.
Manage enquiries from clinics / patients via email, phone and WhatsApp.
Assist in making booking of day surgery slots and amend the listings whenever necessary.
Prepare and manage patient documentation, including consent forms, medical records, and appointment scheduling.
Act as a liaison between clinics, doctors, patients and insurance companies
Address and resolve patient concerns in a professional and empathetic manner.
Organize and manage both electronic and physical filing.
Assist in preparing for and managing audits and inspections.
Financial Administration
Handle billing related tasks, including processing insurance claims, patient payments and managing accounts receivable.
Assist patients with insurance claims, Letter of Guarantee (LOG), and other financial documentation. Familiarity with Financial Counselling and MediClaim portal is highly preferred.
Collect payments from patients and manage billing-related matters, ensuring accuracy and attention to detail.
Assist with accounting duties, including collating bills and invoices.
Assist with package quotations, cost calculations and data tracking.
The candidate must demonstrate meticulous attention to detail and ensure zero errors in billing tasks.
Job Requirements
Diploma or equivalent is required, with a preference for healthcare administration or a related field.
Minimum of 3 years of experience in an administrative and patient fronting role, with experience in a healthcare or surgical setting preferred.
Proficiency in Microsoft Office Suite and familiarity with healthcare management software.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Keen attention to detail and strong problem-solving skills.
Adaptability and willingness to learn new tasks and technologies.
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