Payment Specialist

$ 4,500 - $ 6,500 / Per Mon

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Role Purpose

Main Responsibilities

Handling communication and relationships with the payment providers;
Managing fraud and chargebacks to mitigate potential risk;
Creating various reports that support the business use cases;
Analyzing payment flows and interpreting corresponding results;
Investigating and solving payment errors resulting from payment processing;
Seeking optimizations in terms of flows and processes;
Overseeing the implementation of new payment and fraud features, tools and solutions;
Monitoring of conversion rates, trends, and fluctuations of payment flows;
Working together with the marketing, technical, and support teams to expedite projects;
Setting up payment rules, flows, and different configurations according to business needs;
Documenting business requirements for payment-related projects;
Supporting new feature rollouts and new initiatives;
Keep sensitive information and/or issues secure;

Requirements

Fluent in English;
Min 2 years of experience in Payments or a FinTech environment preferred;
Knowledge of data-driven payment acceptance, data analysis, and fraud prevention;
Proactivity and ability to communicate ideas and information in a structured manner;
Ability to create, analyze, and interpret payment reports;

Benefits

Comprehensive medical and dental insurance, including mental health support.
Flex hours, work-from-home days, and overseas/remote work allowances.
Free weights, yoga mats, and daily yoga and strength sessions.
Tailored L&D plans, regular trainings and workshops, a lending library, and more.
A fully stocked breakfast pantry, fresh fruit, and some guilty pleasures, too.

Job Type: Full-time

Pay: $4,500.00 - $6,500.00 per month

Benefits: