Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Client Support Specialist

Salary undisclosed

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Job Description

Job Purpose

ICE Data Services is looking for a dynamic Client / Product Support Specialist to join our team. The function is an integral part of our front line support team focused on market data products. The ideal candidate will have a mix of strong technical skills and client facing experience.

Responsibilities
  • Provide exceptional overall client experience to clients using time-sensitive, mission critical applications.
  • Research, diagnose and respond to client inquiries in an expeditious, thorough and professional manner. This includes both reactive as well as proactive customer support.
  • Thoroughly diagnose technical problems and communicate solutions to customers.
  • Demonstrate a strong sense of ownership for customer issues, show empathy, and keep the customer informed on the status of all open requests.
  • Gain a deep understanding of ICE Data Services market data products, architecture and customer base.
  • Work closely with product, development and QA to serve as the voice of the customer internally and drive resolution of issues.

Knowledge And Experience
  • Client service excellence, with a focus on being helpful, fast, reliable, responsive, proactive, friendly, dynamic and professional.
  • Exceptional customer facing communication skills (written and verbal).
  • Strong aptitude to troubleshoot and solve problems.
  • Spoken and written fluency in English is mandatory with additional Asian language(s) a bonus.
  • BA or BS degree

Preferred
  • Exposure to back, middle office / market data environments, ideally in a client/business facing role.
  • Knowledge of financial markets and associated terminology

Schedule

This role offers work from home flexibility of one day per week.
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