Customer Support Assistant
$ 3,000 - $ 3,000 / Per Mon
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Handles day to day order takings and in-house system data entry.
Builds relationships with existing customers by understanding their needs and assisting with their queries.
Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders.
Liaises and updates customers of the status of deliveries.
Follows up with billing matters.
Processes sales orders and verifies purchase orders.
Assist on general administration matters.
Coordinates import and export shipping activities in liaison with customer, supplier and shipping agent.
Builds relationships with existing customers by understanding their needs and assisting with their queries.
Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders.
Liaises and updates customers of the status of deliveries.
Follows up with billing matters.
Processes sales orders and verifies purchase orders.
Assist on general administration matters.
Coordinates import and export shipping activities in liaison with customer, supplier and shipping agent.
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