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e-Commerce - Emails Handling Officer x 3 (Contract / 5 Days / Changi)

$ 2,700 - $ 2,700 / Per Mon

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a

part of their team!

Job Duties:

Address enquiries on campaign promotion & enquiries on account services
Address enquiries on transactional information within member’s account
Attend to customer inquiries and improve service procedures
Investigate and resolve order-related issues promptly and effectively
Provide feedback to management to enhance products and services
Proactively identify opportunities for process improvement to enhance overall customer satisfaction
Maintain records of customer interactions and resolutions

Job Requirements

Minimum GCE O Level with 2 - 3 years of customer service experience, preferably in contact center
Resourceful, possess good communication & inter-personal skills
Proactive and attentive to details
Able to work in a fast pace and challenging environment

Other Information

Salary Up to $2700 (Basic + Allowance + Incentive)
Working hours 9am to 9pm (Shift, 2 days work, 2 days off)

Interested applicants, email your CV to [email protected]. We regret to inform only shortlisted candidates will be contacted.

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EA License No: 90C3494


EA Personnel No: R1103939


EA Personnel Name: Ng Hui Jun