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Customer Service Representative

  • Full Time, onsite
  • AGS FOUR WINDS INTERNATIONAL RELOCATIONS PTE. LTD.
  • Jurong East, Singapore
Salary undisclosed


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Simplified
Job description
1. Answer to phone enquiries / web enquiries
2. To take down client’s removal details
3. To set up survey appointments for sales department
4. To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
5. To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
6. To promptly follow up on requests from direct client / branch / agents
7. To prepare physical file, put in all necessary documents then pass to traffic department
8. To tally details on system and physical document
9. To update our internal excel sheets accordingly
10. Ad-hoc task

Summary of role requirements:
  • Flexible hours available
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,500 - $3,000 per month