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Customer Service Officer | Changi Airport | Up to $3,000 | Full-time

$ 3,000 - $ 3,000 / Per Mon

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Key Responsibilities:

Oversee and lead a small team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction. Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards. Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities. Additionally, assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

Performing duties like-

Checking in passengers.
Acting as a service ambassador to assist and guide passengers in using the Self Service Kiosk and Auto Bag Drops.
Performing gate handling duties, including communication with airline crews and coordination of departure activities with various departments.
Guiding and escorting transit passengers between the arrival gate and the Transfer Holding Area.
Assisting passengers who require special assistance.
Performing any other ad-hoc duties assigned by the supervisor.

Salary

Basic salary from S$2,500+
+ Monthly Allowances (up to S$500)
+ Joining Bonus S$5,000
+ Variable Bonuses (up to 3 months)

Requirement-

Open to Singaporean/Locals only
Must possess minimally Diploma
Open to candidates with no experience
Must be independent at times
Must be able to commit to rotating shifts (morning/afternoon/night)



Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)
Tan Zi Jian (R23116456)