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VIP Relations Officer [Airport | Luxury Brands | Cosmetics]

$ 2,700 - $ 2,700 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Are you looking for an exciting career opportunity in a dynamic and fast-paced environment? Our award-winning airport is seeking vibrant and motivated individuals to join our team!

Job Duties:

Efficiently manage concierge duties to enhance the overall guest experience
Assist guests in wayfinding within the premises
Provide shopping recommendations based on guest preferences
Offer detailed brand and product information
Alert passengers about ongoing promotions and special offers
Handle passengers’ retail inquiries promptly and professionally
Address passengers' face-to-face, through messages, video, and live chats
Attend to passengers with shopping needs, ensuring a personalized and positive experience
Maintain a high level of customer service in all interactions
Undertake other ad-hoc duties as required to support the smooth operation of the concierge services

Requirement:

Minimum GCE O Level with 1 to 2 years of customer service experiences, preferably in retail industry
Strong problem-solving skills, ability to work in a fast-paced environment
Willing to work on rotating shifts, including weekends, public holidays and night shift

Shift hours:

8 hours shift &/or 12 hours shift
Rotating shift

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)