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Customer Engagement Officer (BANK role | Basic + Comms can reach $6,000!!!)

Salary undisclosed

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Position:Customer Engagement Officer (Banking)
Location: Novena (Office-based)

Salary:

Basic: $2000 - $2200
Monthly Commission: $1000 - $6000 (subject to targets)

Work Schedule:

5 days, Monday to Friday
9:00 AM - 6:30 PM (Overtime paid from 6:45 PM - 8:30 PM, if required)

Responsibilities:

Handle customer queries related to Penalty Fees, Annual Fees, and general banking needs
Cross-sell unsecured retail banking products (credit cards, loans) via inbound/outbound calls
Maintain high service quality and adhere to bank standards
Persuade customers on banking products and follow up on application documents
Manage credit card activation and retention for customers

Requirements:

Degree or relevant experience (Call Center experience is a plus)
Telesales / Loans exp / 2 years handling Call centre handling inbound and outbound calls
Singaporeans/PR only




Interested applicants can APPLY HERE or:
EMAIL: [email protected] with the subject "CEO".



Hannah Owari
Registration No: R24121712
Just Recruit Singapore Pte Ltd
EA License: 12C6295