CCTV Control Security Supervisor
$ 3,000 - $ 3,000 / Per Mon
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Simplified
Core Responsibilities:
Trolley Operations
Monitor ground situations at hotspot areas in all terminals via CCTV.
Alert respective duty Terminal Operations Supervisor on Flexi arrivals/gate and/or barricades setup required.
Monitor Automated Trolley Management Systems (ATMS) user interface and to provide pre-alerts to respective terminal operations supervisor on potential service failures at arrival gates.
Process all Porter Service request(s), Wheelchairs and Baby strollers booking request and ensure respective terminal operations supervisor fulfill service.
Taxi Operations
Monitor supply of taxis for pax waiting within a specific time frame
Ensure all related equipment are in best possible operational condition
Ensure planning of taxi supplies and appropriate actions in the administration of taxi coordinating
Administration
Assist Terminal Manager/Duty Manager with incident/accident investigation aided by CCTV footages.
Generate service utilization reports (i.e. Porters, Wheelchairs and Baby strollers, Flexi Arrivals/Gate, Barricades setup)
Act as coordinator between Duty Manager and Duty Terminal Manager/TMC Operations Cells during extraordinary operations matters arising.
Process Daily Deployment/Shift/Resource Reports for submission to all stakeholders.
Attend daily TMC meeting and disseminate key event updates.
Job Specifications (Qualifications/Experiences):
Candidate must possess at least “O” Level / NITEC/ Diploma or equivalent.
Minimum 1 years of experience in operations functions.
Possess good interpersonal, communication and organizational skills.
Confident in managing and influencing stakeholders in TMC.
Adaptable to change and a good team player.
Proficient in MS applications.
12 hours shift, Work 4 days off 3 days.
Trolley Operations
Monitor ground situations at hotspot areas in all terminals via CCTV.
Alert respective duty Terminal Operations Supervisor on Flexi arrivals/gate and/or barricades setup required.
Monitor Automated Trolley Management Systems (ATMS) user interface and to provide pre-alerts to respective terminal operations supervisor on potential service failures at arrival gates.
Process all Porter Service request(s), Wheelchairs and Baby strollers booking request and ensure respective terminal operations supervisor fulfill service.
Taxi Operations
Monitor supply of taxis for pax waiting within a specific time frame
Ensure all related equipment are in best possible operational condition
Ensure planning of taxi supplies and appropriate actions in the administration of taxi coordinating
Administration
Assist Terminal Manager/Duty Manager with incident/accident investigation aided by CCTV footages.
Generate service utilization reports (i.e. Porters, Wheelchairs and Baby strollers, Flexi Arrivals/Gate, Barricades setup)
Act as coordinator between Duty Manager and Duty Terminal Manager/TMC Operations Cells during extraordinary operations matters arising.
Process Daily Deployment/Shift/Resource Reports for submission to all stakeholders.
Attend daily TMC meeting and disseminate key event updates.
Job Specifications (Qualifications/Experiences):
Candidate must possess at least “O” Level / NITEC/ Diploma or equivalent.
Minimum 1 years of experience in operations functions.
Possess good interpersonal, communication and organizational skills.
Confident in managing and influencing stakeholders in TMC.
Adaptable to change and a good team player.
Proficient in MS applications.
12 hours shift, Work 4 days off 3 days.
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