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Visitor Service @ Museum | Central | Up to $2100 | Ticketing

$ 2,100 - $ 2,100 / month

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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The Job:


Front counter duties: admissions, event fees, membership, merchandise sales
Warmly greet and assist visitors in person, on phone, and via email
Promote exhibitions and tours
Manage daily takings and replenish collateral
Oversee cash and cheque collections by security agency
Assist with wayfinding and guide on audio/mobile device usage
Coordinate group visits and conduct inspections
Manage merchandise sales
Proactively collect visitor feedback and compile reports
Handle administrative tasks: guided tour registrations, inquiries
Manage email, phone inquiries, and group visit bookings

Requirements:

Strong interpersonal skills, preferably bilingual
Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
Experience in handling various payment modes
2 years of front line/ customer service experience, preferably in hospitality
Skilled in service delivery, problem resolution, and service recovery
Good telephone etiquette and communication skills
Flexible in customer interactions in a front-facing role
Willingness to work on weekends and public holidays

Full-Time!

Working Hours: 9:30am to 7pm daily

Working Days: 5 days/ week (Including weekends & PH)

Location: Various Locations in the Central (Cityhall / Bras Basah / Dhoby Ghaut etc)

Compensation: Gross up to $2100

To Apply or Enquire, please fill in the application form: https://forms.gle/wXYESytGHqz93wWz5


and

WhatsApp your resume with code 'FJNHB' to wa.me/6589070479 (Ziqing)

EA License No: 91C2918
EA Personnel No: R22105888
EA Personnel Name: Wong Zhi Cheng


*Please note that only shortlisted applicants will be notified