IT SERVICE TECHNICIAN | 1 YEAR CONTRACT | UP TO $2200
$ 2,200 - $ 2,200 / Per Mon
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Simplified
1 year contract, renewable basis
Working hours: Mon to Fri, 9am to 6pm
Salary: Up to $1900 + $150 KPI allowance (after confirmation) + $128 transport reimbursement with 1 month completion bonus
Responsibilities:
- Replacement of consumables, as needed at each device location and ensuing that adequate consumables are available at the site.
- Clearing paper jams, perform basic device cleaning and replacement of parts.
- Assisting customer with an overview of the device functionality.
- Coordination with vendor regarding device and vendor branded software support service calls.
- Reporting of any occurrence of customer dissatisfaction to the reporting manager.
- Assisting in the collection of usage reports for device when required.
- Providing initial troubleshooting for device problems or put spare devices into services as directed by reporting manager.
- Perform preventative maintenance of devices as directed by reporting manager.
- Provide end-user training.
- Travel to various location throughout Singapore.
Requirements:
- Exceptional customer service skills, with the ability to manage sometimes difficult situations while ensuring customer needs are met in an efficient manner.
- Ability to rapidly acquire a thorough understanding of device operation and default setup, allowing you to troubleshoot problems with ease and authority.
- Strong communication and team-work skills.
- Ability to be pro-active with your workload.
- Well presented, polite and punctual,
- This is highly autonomous role, so being self-motivated and being able to show initiative is essential.
- Min ITE.
- Some related technical job experience is preferred.
- Basic computer skills.
- Must be comfortable to travel
If interested, please contact me at 94576653 (Ian) with all the information below
Quote Admin
1. Full Name:
2. Mobile No.:
3. Residential Area:
4. Availability Period:
EA Personnel Name: Sibyl Lim Li Ping
EA Personnel No: R1442042
EA License No: 07C5771
Working hours: Mon to Fri, 9am to 6pm
Salary: Up to $1900 + $150 KPI allowance (after confirmation) + $128 transport reimbursement with 1 month completion bonus
Responsibilities:
- Replacement of consumables, as needed at each device location and ensuing that adequate consumables are available at the site.
- Clearing paper jams, perform basic device cleaning and replacement of parts.
- Assisting customer with an overview of the device functionality.
- Coordination with vendor regarding device and vendor branded software support service calls.
- Reporting of any occurrence of customer dissatisfaction to the reporting manager.
- Assisting in the collection of usage reports for device when required.
- Providing initial troubleshooting for device problems or put spare devices into services as directed by reporting manager.
- Perform preventative maintenance of devices as directed by reporting manager.
- Provide end-user training.
- Travel to various location throughout Singapore.
Requirements:
- Exceptional customer service skills, with the ability to manage sometimes difficult situations while ensuring customer needs are met in an efficient manner.
- Ability to rapidly acquire a thorough understanding of device operation and default setup, allowing you to troubleshoot problems with ease and authority.
- Strong communication and team-work skills.
- Ability to be pro-active with your workload.
- Well presented, polite and punctual,
- This is highly autonomous role, so being self-motivated and being able to show initiative is essential.
- Min ITE.
- Some related technical job experience is preferred.
- Basic computer skills.
- Must be comfortable to travel
If interested, please contact me at 94576653 (Ian) with all the information below
Quote Admin
1. Full Name:
2. Mobile No.:
3. Residential Area:
4. Availability Period:
EA Personnel Name: Sibyl Lim Li Ping
EA Personnel No: R1442042
EA License No: 07C5771
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