Career Opportunities: Assistant Manager (Technical Writer), Show Experience Technical Support (1851)

Job Responsibilities

• Develop and maintain Standard Operating Procedure (SOP) documents, both critical and non-critical for the Show Experience Technical Support department.
• Work with respective teams and vendors to gather inputs for generating SOPs so that SOPs are user friendly and able to be implemented efficiently.
• Maintain document library for operational planning, including up-to-date drawings and inventory lists.
• Collate and maintain from Capex replacement projects, including as-built drawings, operational manuals, and inspection sign-offs.
• Maintain and update existing operational, safety, and training procedure documents within the department. Recommend changes, modifications and/or removal of key documents or procedures to further define work operations.
• Collaborate with internal teams and vendors to gather information and develop required documentation for local authority, project tender, and external safety submission frameworks. Maintain and perform edits to library of safety documents as required.
• Develop and maintain document control standards and procedures for improved record-keeping, standardized training, standardized operations, or safety documentation.
• Support the safety and training teams in developing training and safety communications (including training manuals, posters) for internal usage.

Job Requirements

• Diploma or Degree holder with at least 2 years of operational experience in a position requiring compliance with written, technically oriented procedures or documentation.
• Having previous experience in writing and developing training materials or working in a related scope such as project or product development would be an added advantage.
• Competent in Microsoft Office suite, able to edit digital photographs for the purpose of resizing, resolution, adding labels, converting to monochrome, and masking to highlight important areas.
• Knowledge of the formatting features of Microsoft Excel.
• Ability to create diagrams with the drawing tools in Microsoft Powerpoint.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form.
• Ability to generate accurate, to scale drawings, developing and maintaining standards for lineweights, fonts, units of measure.
• Ability to organize drawings in a systematic fashion, including development of naming convention, revision history tracking.
• Intermediate to advanced competency in Autodesk Autocad software.