Barista/Service Executive
$ 3,000 - $ 3,000 / Per Mon
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Barista/Service Executive
Overview:
The Barista/Service Executive assists with the coffee and beverage bar and ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Barista/Service Crew assists with the running of the floor and ensures smooth operations The Barista/Service Crew has a deep passion for coffees and service.
Duties & Responsibilities:
Operations:
-Preparation of high quality coffees and beverages
-Proficient in latte art, or at least to a basic standard
-Calibration of coffee extraction equipment
-Ensure every customer feels welcome to the place
-Provide excellent and friendly service to customers
-Ensure smooth and pleasant ordering experience
-Ensure accurate and professional delivery of food and beverages
-Ensure smooth and polite payment process
-Assist with packing and delivery orders
-Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction
-Willing to go the extra mile for customers while gaining the respect and camaraderie of customers
-Ensure cleanliness and high hygiene standards of all service areas and equipment
Purchasing & Finance:
-Assist in stock-taking and execute purchases to ensure optimal raw material inventory
-Receive deliveries and ensure quality and accuracy by suppliers
-Maintain positive relationships with key suppliers to negotiate better service quality and price
Requirements:
- Excellent attitude, humble and very hardworking
- Very passionate about coffees, service, bread, and food
- Motivated to want to delight and please all our different customers
- Attentive to details and meticulous to ensure smooth operations with minimal errors
- Good interpersonal skills so as to build good working relationships with colleagues and managers
- Good problem-solving skills to ensure continued operations in the face of challenges
Overview:
The Barista/Service Executive assists with the coffee and beverage bar and ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Barista/Service Crew assists with the running of the floor and ensures smooth operations The Barista/Service Crew has a deep passion for coffees and service.
Duties & Responsibilities:
Operations:
-Preparation of high quality coffees and beverages
-Proficient in latte art, or at least to a basic standard
-Calibration of coffee extraction equipment
-Ensure every customer feels welcome to the place
-Provide excellent and friendly service to customers
-Ensure smooth and pleasant ordering experience
-Ensure accurate and professional delivery of food and beverages
-Ensure smooth and polite payment process
-Assist with packing and delivery orders
-Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction
-Willing to go the extra mile for customers while gaining the respect and camaraderie of customers
-Ensure cleanliness and high hygiene standards of all service areas and equipment
Purchasing & Finance:
-Assist in stock-taking and execute purchases to ensure optimal raw material inventory
-Receive deliveries and ensure quality and accuracy by suppliers
-Maintain positive relationships with key suppliers to negotiate better service quality and price
Requirements:
- Excellent attitude, humble and very hardworking
- Very passionate about coffees, service, bread, and food
- Motivated to want to delight and please all our different customers
- Attentive to details and meticulous to ensure smooth operations with minimal errors
- Good interpersonal skills so as to build good working relationships with colleagues and managers
- Good problem-solving skills to ensure continued operations in the face of challenges
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