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Infrastructure Engineer, ServiceNow

Salary undisclosed

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Primary:

  • For support and administration of ServiceNow platform services.

Responsibilities:

  • To configure, maintenance and administration of RHEL environment of production and non-production systems where ServiceNow platform is hosted.
  • Perform routine system maintenance tasks including OS and ServiceNow platform health check, ServiceNow platform patches and upgrades.
  • Support and maintain regular tasks including monthly reports generation and user access matrix review.
  • Troubleshoot and resolve technical issues, providing timely support to end-users and mentor to junior team members.
  • Maintain documentation related to managed servers, ServiceNow platform and related configurations.
  • Ensure compliance with NCS and project security guidelines, requirements, and policies.

Requirements:

  • Diploma / Degree in Information Technology, Computer Science or equivalent
  • More than 5 years of experience in Infrastructure Deployment, Microsoft Windows, LINUX and ServiceNow