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My client is is a market leader in the supply chain solutions industry. They are looking for an IT Manager, focusing on IT operations across Singapore and Australia, managing a team and overseeing infrastructure support.
Salary: $7,000 - $7,500 x 13 months + 20% annual bonus
Industry: 3PL / Logistics
Key Responsibilities:
- Oversee daily IT operations and infrastructure, ensuring seamless support for both corporate and warehouse environments in Singapore and Australia.
- Lead a small team of 2-3 people and manage vendors to ensure operational excellence.
- Provide technical support, including Level 1 support for Office 365, Azure, Active Directory, and other critical systems.
- Manage the setup, maintenance, and troubleshooting of servers, networks, and end-user devices.
- Drive and manage infrastructure-related projects, ensuring timely delivery and adherence to company standards.
- Handle vendor management, including contract negotiations and service level agreements.
- Ensure cybersecurity best practices and compliance across all IT systems.
- Oversee the smooth execution of business continuity planning (BCP) and disaster recovery protocols.
Requirements:
- 7+ years of hands-on experience in IT infrastructure, systems administration, and support.
- Proven experience with Office 365 administration, Azure Cloud platform, and Active Directory.
- Strong knowledge of server management (VMware, Windows Servers) and networking technologies.
- Ability to provide Level 1 technical support and solve complex issues in real-time.
- Experience with vendor management and service delivery.
- Strong project management skills, preferably with experience leading infrastructure projects.
- Excellent interpersonal and communication skills, with a proactive approach to problem-solving.
Nice-to-Have:
- ITIL or PMP certification.
- Experience in logistics, supply chain, or 3PL industries.
- Experience with cybersecurity tools and best practices.
Why Join Them:
- Opportunity to be part of a dynamic and growing team.
- Work in a collaborative environment with opportunities for growth and development.
- Competitive salary package with additional performance-based bonuses.
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