Customer Service - ARM (Corporate Banking|Up to $5k)
Salary undisclosed
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The Opportunity
Direct Line: +65 6697 7859
EA Licence Number: 91C2918
Personnel Registration Number: R2198828
- This is an exciting opportunity to work for one of the leading global banks.
- It is an opportunity for an experienced Assistant Relationship Manager to join their team
- This role entails working closely with senior relationship managers and internal partners to deliver a high level of service to new & existing corporate customers and ensure a joyful customer experience.
- Candidate will need to regularly work with internal stakeholders (e.g. product, middle office, operation, etc) for the purposes of addressing customer enquiries and/or problem resolution.
- Attend to calls from internal and external clients on their queries and proactively render assistance.
- Assist in preparing letters of offer / variation letters and follow up on documentation and limit activation
- Handle FATCA/CRS Review, Trigger Event Review and CDDs on a timely basis.
- Perform "morning action" duties such as seeking Relationship Managers / Team Lead for approval to accommodate clients' current account excesses or other transactional exceptions.
- Minimum Diploma holder, with at least 1 year of relevant working experience in a banking environment.
- Familiar with corporate banking and related products, ideal candidate will have a good understanding of cash management products / services.
- Minimally must be proficient in Microsoft Outlook and Word, ideal candidate will also be comfortable using Microsoft Excel and Powerpoint.
- Drop your resume and contact us to follow-up, or send your resume to [email protected]
- All shortlisted candidates will be contacted
Direct Line: +65 6697 7859
EA Licence Number: 91C2918
Personnel Registration Number: R2198828
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