4 Months Administrative Assistant (Fresh Diploma Holders are welcomed!), $2,500/month
$ 2,500 - $ 2,500 / Per Mon
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Responsibilities:
Fulfil requirements under Balance Score Card (BSC) framework such as BSC reviews and customer client surveys:
Conduct documentation reviews on agents’ sales based on internal checklist.
Conduct call surveys to sampled customers.
Check and verify customers’ details for bulk sms surveys.
Assist supervisor on assurance testing:
Conduct random sampling on completed samples to ensure completeness of documentation.
Check for fulfilment of call survey requirements.
Liaise with various stakeholders on reporting requirements.
Obtain data from stakeholders for monthly and quarterly reports
Verify and check data accuracy and completeness
Support the team in handling various administrative duties such as report generation and updating of SOPs.
Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements
Requirements:
Diploma preferred
CMFAS M5, M9, M9A and HI certifications would be advantageous
Good communication skills
Good analytical skills preferred
Ability to use Excel
Fulfil requirements under Balance Score Card (BSC) framework such as BSC reviews and customer client surveys:
Conduct documentation reviews on agents’ sales based on internal checklist.
Conduct call surveys to sampled customers.
Check and verify customers’ details for bulk sms surveys.
Assist supervisor on assurance testing:
Conduct random sampling on completed samples to ensure completeness of documentation.
Check for fulfilment of call survey requirements.
Liaise with various stakeholders on reporting requirements.
Obtain data from stakeholders for monthly and quarterly reports
Verify and check data accuracy and completeness
Support the team in handling various administrative duties such as report generation and updating of SOPs.
Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements
Requirements:
Diploma preferred
CMFAS M5, M9, M9A and HI certifications would be advantageous
Good communication skills
Good analytical skills preferred
Ability to use Excel
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