Housekeeping Supervisor
$ 2,800 - $ 2,800 / Per Mon
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Job Responsibilities
Responsible for cleanliness, orderliness and appearance of the hotel to maintain an immaculate and luxurious state.
Conduct daily operations briefing for all Housekeeping Attendants.
Planning and scheduling of rooms to be cleaned.
Record and manager Pest Control Reports and General Cleaning Rooms, communicate with Front Office.
Keep track of guests’ preferences, record and follow up guest traces.
Understand Housekeeping receiving, stock ordering, stock inventory and monitor.
Records and keep track of MCs, ALs and PHs.
Prepare and record monthly expenses records.
Reporting discard, spoilage, fixing to management.
Work closely with all team members.
Check RA report and tally with system at the end of RA shift.
Record of Housekeeping team OT and incentives count.
Handover and update to Housekeeping team at the end of shift.
Record conversations, requests in log book/e-log.
Investigate guest feedbacks and DM Log, report outcome to superiors.
Record and manage housekeeping team’s performance.
Conduct trainings for Housekeeping team.
Ensure that rooms are made as per brand standards.
Turnaround of the “House Status” timely.
Conducts room checks on cleanliness before room is released for new arrivals.
Inspect VIP rooms.
Daily inspection on Housekeeping Attendants’ inventory.
Ensure that all team members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals.
Ensure that guests are satisfied; committed to improve the quality of products, services and performance.
Supports team during high house with room making when required.
Perform other duties as directed by the management.
Qualifications / Requirements
At least 2 years’ experience in a similar role; preferably from a luxury hotel scale.
Has a sharp eye for detail leading to excellence.
High level of flexibility and adaptability.
Able to work well under pressure and in a fast-paced environment.
Responsible for cleanliness, orderliness and appearance of the hotel to maintain an immaculate and luxurious state.
Conduct daily operations briefing for all Housekeeping Attendants.
Planning and scheduling of rooms to be cleaned.
Record and manager Pest Control Reports and General Cleaning Rooms, communicate with Front Office.
Keep track of guests’ preferences, record and follow up guest traces.
Understand Housekeeping receiving, stock ordering, stock inventory and monitor.
Records and keep track of MCs, ALs and PHs.
Prepare and record monthly expenses records.
Reporting discard, spoilage, fixing to management.
Work closely with all team members.
Check RA report and tally with system at the end of RA shift.
Record of Housekeeping team OT and incentives count.
Handover and update to Housekeeping team at the end of shift.
Record conversations, requests in log book/e-log.
Investigate guest feedbacks and DM Log, report outcome to superiors.
Record and manage housekeeping team’s performance.
Conduct trainings for Housekeeping team.
Ensure that rooms are made as per brand standards.
Turnaround of the “House Status” timely.
Conducts room checks on cleanliness before room is released for new arrivals.
Inspect VIP rooms.
Daily inspection on Housekeeping Attendants’ inventory.
Ensure that all team members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals.
Ensure that guests are satisfied; committed to improve the quality of products, services and performance.
Supports team during high house with room making when required.
Perform other duties as directed by the management.
Qualifications / Requirements
At least 2 years’ experience in a similar role; preferably from a luxury hotel scale.
Has a sharp eye for detail leading to excellence.
High level of flexibility and adaptability.
Able to work well under pressure and in a fast-paced environment.
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