Guest Service Assistant (The Barracks Hotel Sentosa by Far East Hospitality)
Salary undisclosed
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If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.
Who are we?
The Barracks Hotel Sentosa is a Timeless Experience in a Heritage Hideaway in Sentosa. This 40-room bespoke luxury hotel housed within two conserved colonial buildings was once a British artillery outpost built in 1904, offering an exclusive heritage hideaway, unrivalled hospitality, impeccable service and thoughtful luxury. An ode to Old World charm, the rooms feature richly textured dark wood grains, warm brass and leather-accented furnishing, juxtaposed against modern luxurious white marbled bathroom with a large free-standing bathtub. Access the Living Room for daily breakfast, all-day refreshments, cocktails and canapes.
Job Expectations
Create positive and memorable guests’ experiences within the hotel lobby and reception area.
Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries.
Maintains comprehensive and accurate knowledge of guests’ arrivals, events, amenities, outlets, and general information.
Maintains close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
Approach any additional tasks assigned by superiors diligently and professionally.
Requirements
Minimum completion of PSLE or its equivalent.
Able to work rotating shifts, weekends and Public Holidays.
Positive attitude with an outgoing personality and good communication skills.
Those without experience are welcome to apply.
If the above resonates with you, what are you waiting for? Click Apply to send over your resume to us!
Who are we?
The Barracks Hotel Sentosa is a Timeless Experience in a Heritage Hideaway in Sentosa. This 40-room bespoke luxury hotel housed within two conserved colonial buildings was once a British artillery outpost built in 1904, offering an exclusive heritage hideaway, unrivalled hospitality, impeccable service and thoughtful luxury. An ode to Old World charm, the rooms feature richly textured dark wood grains, warm brass and leather-accented furnishing, juxtaposed against modern luxurious white marbled bathroom with a large free-standing bathtub. Access the Living Room for daily breakfast, all-day refreshments, cocktails and canapes.
Job Expectations
Create positive and memorable guests’ experiences within the hotel lobby and reception area.
Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries.
Maintains comprehensive and accurate knowledge of guests’ arrivals, events, amenities, outlets, and general information.
Maintains close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
Approach any additional tasks assigned by superiors diligently and professionally.
Requirements
Minimum completion of PSLE or its equivalent.
Able to work rotating shifts, weekends and Public Holidays.
Positive attitude with an outgoing personality and good communication skills.
Those without experience are welcome to apply.
If the above resonates with you, what are you waiting for? Click Apply to send over your resume to us!
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