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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Manager [Healthcare | Fortune 500 MNC | Up to $7,000]

Salary undisclosed

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Job Highlights
  • Established Fortune 500 MNC (Biotechnology Company)
  • Up to $9,000/month + AWS + Performance Bonus

Job Responsibilities
  • Program Management: Maintain a deep understanding of program objectives, particularly in relation to medical and clinical content.
  • Monitor program compliance, ensuring adherence to company protocols, SOPs, and industry regulations by conducting regular quality checks on staff work.
  • Collaborate with internal and external stakeholders to address issues related to workflows, resource allocation, and program development.
  • Develop and update client reports, procedural documents, and other program-related documentation to ensure accurate communication and transparency.
  • Team Management: Lead and supervise a team of customer care staff to ensure a high quality service delivery to customers.
  • Oversee staff performance management, including setting goals, performance reviews, coaching, etc.
  • Involve in recruitment process for new hires, onboarding and retention process
  • Client & Stakeholder Engagement:Serve as the main liaison between clients, program staff, and internal teams to ensure smooth operational workflows.
  • Attend and contribute to meetings with clients and stakeholders, addressing operational concerns and discussing new program initiatives.
  • Ensure client satisfaction by proactively identifying and resolving issues that may impact program success.
  • Training & Quality Assurance:Lead the development, delivery, and evaluation of training programs for staff, ensuring that all team members are equipped to meet the demands of their roles.
  • Maintain training records and ensure all staff are up to date on required certifications and skill sets.
  • Participate in or conduct quality reviews for clinical and medical work as needed, utilizing healthcare expertise.
  • Operational Support:Provide hands-on support to front-line staff, assisting with medical inquiries, adverse event documentation, and product complaints as needed.
  • Step in as a healthcare professional to manage service delivery when required, particularly in clinical areas.

Job Requirements
  • Bachelor's Degree in Biomedical Engineering, LifeScience, Nursing or similar discipline
  • Minimum 5 years of team leading experience within the healthcare environment is preferred
  • Ability to communicate in Mandarin as the role involves managing and supporting Mandarin speaking clients in China.

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446

EA License No: 16C8261
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