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Information Technology Business Analyst

Salary undisclosed

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My Client is looking to hire an IT Business Analyst. This role will allow to work on multiple digital projects. The focus will be on application support and collaborating with vendors/business units to determine business requirements for facilitating and executing support on different CRM systems/application modules. This position will initially be a 1-year contract, with potential for renewals and conversions. If you are keen, feel free to send your resume to [email protected].

Key Responsibilities:

  • Perform Analysis, diagnosis, and troubleshooting of raised issues.
  • Collaboration with vendors and users to gather and analyze requirements
  • Perform/Support UATs before deployments/implementations.
  • Managing/Liaising/Co-ordination with vendors for L2/L3 support to ongoing business applications.
  • Supporting Application Deployment/troubleshooting and change requests.
  • Manage projects, develop project plans, and monitor project performance and delivery.

Ideal Qualifications:

  • 3 years of working experience in Application Support/Maintenance in a vendor environment.
  • Working experience in IT projects/domains.
  • Java development experience, SQL Proficiency
  • Experience in a cloud working environment will be an added advantage.
  • Track record of effective communication with stakeholders and vendors.

Grace Lee

Senior Manager

Email: [email protected]

Company Registration No. 200408881M

EA Registration No. 12C5526

CEI Registration No R1545055, Lee Mary Grace Manao