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ETL Production Support Analyst

$ 9,750 - $ 9,750 / Per Mon

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Duration: 12 months contract

Working hours: Monday – Friday (8.30AM to 6.00PM / 9.00AM to 6.30PM)

Working locations: Central.

Salary up to $9750

Responsibilities

  • Provide application support to various business users. Attend to business queries and business requests promptly.
  • Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
  • Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
  • Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
  • Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
  • Participate in BCM activities or infrastructure related upgrade
  • Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
  • Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

    Skills/Requirement

    Must have Skills:

  • Degree in computer science/engineering or related disciplines.
  • Min 4 years of experience in application development and support environment in ETL, Data warehouse, and business intelligence
  • Individual must have working experience in ETL, Data warehouse and various business intelligence tools on Unix/Windows platforms.
  • Mandatory Technical skills : Informatica (Infra and data workflow tracing), BI Tools such as QLK, SAS, Power BI, Oracle, Unix/Linux, AS400, Control-M, Shell scripting
  • Knowledge of ITIL of similar framework will be advantage
  • Experiences in Quantexa, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are optional and good advantageous
  • Excellent communication, interpersonal and analytical skills
  • Excellent knowledge of banking business data across various sectors
  • Excellent & proven Incident/Problem Management and organization skills a must


PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1547247 (Jyothi Chandrakanth Kamath)