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Advertising Account Manager (E-commerce Clients)

Salary undisclosed

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The hiring company is a Global Internet MNC which is well known for their Advertising Platforms, Social Platforms, E-commerce Marketplace and many other platforms. They're looking for an Advertising Account Manager to build relationships and help Hong Kong/Taiwan based clients drive business results on their Advertising platform through consultation, education, and support.

This is an 8-month contract position based in Singapore.

Ideal candidates will drive client marketing strategy and support execution of tactics. The role requires exceptional consultative and client service skills to help the client achieve results.

Responsibilities:

  • Become an expert in the company's advertising solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
  • Grow revenue, educate and deliver consultative support to strategic clients and partners
  • Work directly with advertisers to achieve greater business results across our family of apps through best practice adoption and advertising campaigns performance improvement
  • Troubleshoot and resolve account issues in a timely manner
  • Gather advertiser feedback to enhance current and future advertising products
  • Work cross-functionally within sales and other organizations to drive revenue and increase customer satisfaction across portfolio of accounts
  • Represent the client at conferences, events or through webinars

Minimum Requirements:

  • 4+ years in advertising account management, digital marketing, sales (preferably with clients in the Ecommerce Industry)
  • Ability to communicate, present and influence all levels of the client organization and build lasting relationships with clients
  • Strong problem solving and quantitative analytical skills. Able to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to details
  • Fluency in Mandarin and Cantonese is essential as the successful candidate will manage accounts and clients in Hong Kong and Taiwan whose usual business language is Mandarin