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Order Administrator

Salary undisclosed

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Job Responsibilities:

Order Processing & Inventory Management:

  • Receive and review orders for accuracy.
  • Submit orders into the system.
  • Confirm details with customers (specifications, quantities, delivery dates).
  • Monitor and manage inventory levels.
  • Coordinate reorders with the inventory team.

Customer Communication & Order Fulfillment:

  • Address inquiries and provide updates on order status.
  • Resolve issues related to orders.
  • Coordinate with the warehouse for timely shipping.
  • Generate and process shipping documents.

Data Entry and Documentation & Coordination/Collaboration:

  • Maintain accurate order records.
  • Update customer information and prepare reports.
  • Work with sales and logistics for smooth processing.
  • Provide feedback for process improvements.

Compliance & Admin Support:

  • Ensure adherence to policies, regulations, and confidentiality.
  • Assist with reports, correspondence, and special projects.

Job Requirements:

  • Diploma or equivalent.
  • 3+ years in Sales, Sales Support, Order Fulfillment, or FMCG Procurement.
  • Proficient in Microsoft Office and Order Processing/Accounting software like AutoCount.
  • Detail-oriented, efficient, and able to work independently.
  • Strong team player with good communication skills and a customer-focused attitude.
  • Proactive, flexible, and positive in problem-solving and decision-making.

Work location: 181 Pandan Loop Block W, Singapore 128372

Nearest MRT Station: Clementi

Work Arrangement: 6 days per week with Flexi Work Arrangements