Order Administrator
Salary undisclosed
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Job Responsibilities:
Order Processing & Inventory Management:
- Receive and review orders for accuracy.
- Submit orders into the system.
- Confirm details with customers (specifications, quantities, delivery dates).
- Monitor and manage inventory levels.
- Coordinate reorders with the inventory team.
Customer Communication & Order Fulfillment:
- Address inquiries and provide updates on order status.
- Resolve issues related to orders.
- Coordinate with the warehouse for timely shipping.
- Generate and process shipping documents.
Data Entry and Documentation & Coordination/Collaboration:
- Maintain accurate order records.
- Update customer information and prepare reports.
- Work with sales and logistics for smooth processing.
- Provide feedback for process improvements.
Compliance & Admin Support:
- Ensure adherence to policies, regulations, and confidentiality.
- Assist with reports, correspondence, and special projects.
Job Requirements:
- Diploma or equivalent.
- 3+ years in Sales, Sales Support, Order Fulfillment, or FMCG Procurement.
- Proficient in Microsoft Office and Order Processing/Accounting software like AutoCount.
- Detail-oriented, efficient, and able to work independently.
- Strong team player with good communication skills and a customer-focused attitude.
- Proactive, flexible, and positive in problem-solving and decision-making.
Work location: 181 Pandan Loop Block W, Singapore 128372
Nearest MRT Station: Clementi
Work Arrangement: 6 days per week with Flexi Work Arrangements
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