Account Manager (Events)

Overview

Gusto Collective Singapore is seeking an experienced, highly-motivated, and passionate Account Manager (Events) who thrives in a fast-paced and collaborative environment. You will look forward to opportunities to work on and be part of exciting brand experiences and developing and growing within an agency representing a dynamic array of international and reputable fashion, luxury, lifestyle, beauty, and hospitality clients.

Your areas of focus will be:

• Project Management: Day-to-day client servicing, leading teams and overseeing the end-to-end management of events, including conceptualisation, planning, budgeting, logistics, and execution;

• Client Relations: Cultivate strong relationships with clients, understanding their event objectives, and providing strategic recommendations that ensure content and results are on-brand. Serve as the primary point of contact, ensuring consistent communication and exceeding client satisfaction;

• Vendor and Supplier Management: Identify, evaluate, and negotiate contracts with vendors and suppliers. Coordinate and oversee their services to guarantee seamless execution and exceptional quality standards;

• On-Site Event Management: Lead teams in on-site management of events and oversee coordination with vendors, event setup, and logistical details. Address any unforeseen challenges and ensure a smooth execution of the event;

• Budget Tracking: Develop and manage project budgets, track and monitor project expenditures, maintain accurate records of expenses, review invoices, and conduct financial planning/analysis;

• Quality Assurance: Maintain the highest level of quality in event deliverables, including production, audio-visual, catering, décor, and overall guest experience. Drive and conduct post-event evaluations with internal teams and clients, and implement improvements for future projects;

• Risk Management: Identify potential risks and proactively develop contingency plans. Ensure compliance with legal, safety, and regulatory requirements throughout the event planning process;

• Industry Knowledge: Drive sales activities through research of event proposals, including keeping up to date with evolving content, design trends, and technologies, etc., and promoting innovation and continuous improvement;

• New Business: Proactively identify and pursue new business opportunities. Conduct market research, lead in presentations, and prepare proposals to acquire new clients. Build a strong network of industry contacts to generate leads and foster business growth.

You will need:

• Bachelor’s degree in a relevant field (Marketing/Project Management/Business Administration/Communications, or its equivalent) from an accredited college or university;
• At least 5 years of relevant agency experience in events management;
• Proactive and strategic approach to problem-solving, with the ability to make sound decisions under pressure. Adaptability and flexibility in managing unforeseen challenges;
• Strong leadership skills, with a proven track record of leading teams to deliver exceptional results. Ability to motivate, inspire, and mentor team members in a fast-paced and dynamic environment;
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment;
• Understanding of clients’ requirements with ability to execute effectively and efficiently;
• In-depth understanding of the events industry, current trends, and emerging technologies. Familiarity with event management software and tools is a plus;
• Self-motivated and resourceful, with high levels of initiative;
• Excellent written and communication skills;
• Resilience, determination, enthusiasm, and flexibility to cope with weeknights and weekend work, and ability to perform under pressure;
• Strong organisational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Attention to detail is critical;
• Proficiency in Microsoft Office, including Microsoft Word, Excel, Powerpoint, Outlook, and Google Docs.

You can look forward to:

• A wealth of diverse opportunities and challenges to develop and grow your skill sets;
• An exciting and dynamic client portfolio of international and reputable brands;
• Being involved in a wide range of brand experiences and events;
• A highly-supportive and collaborative work environment;
• A motivating, fun, and integrated work culture.

About Gusto Collective

Gusto Collective is Asia’s leading Brand Technology group and operates in two business domains: crafting tech-powered storytelling for brands and developing immersive technology tools for storytellers.

The company was founded in January 2020 by Aaron Lau, a technology and branding veteran, and renowned business leader. With a mission to future-proof communication for a new generation of consumers, the company specializes in developing tools and immersive content within the spheres of AR/XR, Web2 to Web3 activations, metahuman IPs and emerging AI solutions.

The group has over 200 full-time Gustodians across six offices in Hong Kong, Shanghai, Singapore, Kuala Lumpur, London and Paris. Since its founding, the company has garnered widespread industry recognition as Forbes Asia’s 100 Companies to Watch and as a multi-award winner recognized for excellence in NFT Innovation and creativity. Gusto has recently completed its Seed Plus fundraising at $23 million USD, with Animoca and Gaw Capital leading the round.

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