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Application Support - Rates or Fixed Income

Salary undisclosed

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Our client is one of the largest financial firms globally. Due to business needs, an application support engineer with a background in fixed income/FICC is needed to join their team.

This position is primarily focused on the support of front office applications, data and their integration with middle and back-office systems. The role will have a high level of interaction with the investment staff including, Portfolio Managers, Traders, and Analysts to proactively discover and understand issues and potential workflow/system improvements. The candidate should have a broad knowledge of financial markets and trade lifecycles, and ideally understand fundamental research, data, and analysis. The candidate should have technical skills with experience in database and application development. The optimal candidate will have a minimum of 5 years of experience at an investment advisor with a strong experience with front, middle, and back office systems.

Responsibilities will include:

  • Enhance, support and maintain the firm’s front, middle and back office systems
  • Work as a part of the global application support team based in Chicago, New York, London, San Francisco and Hong Kong
  • Proactively engage with PMs, Traders, and Analysts to resolve issues and identify improvement opportunities
  • Support other geographic locations e.g., monitor jobs running overnight in Asia, Europe and US.
  • Work with external vendors technical support teams to resolve issues and deliver strategic enhancements

QUALIFICATIONS & REQUIREMENTS:

In order to effectively represent the Company and communicate with clients, the employee must be someone who has:

  • Support of development environments using agile methodologies and production environments within an ITIL framework
  • Strong troubleshooting and creative problem-solving abilities, including being able to interpret, understand and troubleshoot internally developed systems
  • Thorough understanding of Macro products e.g. IRS, FX Options, Bonds, Repos, OTC Equity Options, FX Forwards and Exotics. Must be able to discuss details of these products with Portfolio Managers, Analysts and Risk Managers.
  • Experience building Excel/VBA tools
  • Exposure to support of Linux, C++, C#, python based applications
  • SQL experience across various database implementations, including MSSQL
  • Experience working with Bloomberg market data
  • High degree of accuracy and attention to detail
  • Ability to communicate effectively verbally and in writing
  • Flexible hours – readiness to adjust work hours
  • Lively, friendly, sociable personality

EXPERIENCE WITH THE FOLLOWING SYSTEMS BENEFICIAL:

  • Risk management – RiskVal, Risk Metrics, Matlab
  • Messaging platforms - RabbitMQ/Solace
  • Front Office – FlexTrade, Eze OMS, Analytics & Modelling, Bloomberg AIM
  • Middle/Back-office – Traiana/CTM/Omgeo Oasys
  • Broker Trading Applications – Marquee/Passport/TT/FXALL/PinPoint
  • Market Data services – BPIPE/SAPI/Reuters/Fact Set/Axioma/Markit
  • RPC Frameworks – ZeroC Ice