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Jobs or company...

Assistant Vice President Operations

Salary undisclosed

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Our client is a premium entertainment and lifestyle destination operator which manages several world-class attractions, entertainment and luxury hotels in Asia.

We are now partnering with the client to look for an Assistant VP of Hotel Operations

Responsibilities

  • Report directly to the Vice President of Hotels and support the Hotels Division in leadership and strategic direction to drive performance in Front Office, Transport and Limousine Service.
  • Manage a team of professionals toward a common goal which emphasizes exceptional customer service and seamless customer experience.
  • Responsible for financial performance to meet/exceed budget targets for the various Business Units within the Hotel Division.
  • Implement relevant technologies and best practices that will enable the Hotels Division to continually transform and drive efficiencies in labor and material, while focusing efforts on creating memorable guest experiences.
  • Improve SOPs to drive efficiencies and ensure alignment with developments.
  • Create an exciting and rewarding work culture to attract, develop, and retain the right talent, including the implementation of learning and development programs to build a culture of continuous improvement, personal development and career progression.
  • Analyze the organization's key competitors and current trends to make recommendations to develop the hotel’s business base.
  • Identify opportunities and challenges/issues through data analytics and propose solutions to improve marketing strategies, optimize revenue and productivity.
  • Collaborate with relevant stakeholders to manage project governance, oversee development and implementation of goals, objectives, policies, procedures and systems pertaining to quality management policies.
  • Responsible for all aspects of quality service procedures, SOP and/or benchmarking to international standards.

Requirements

  • Possess a Bachelor’s degree in Hotel Management or related field.
  • At least 10 years of relevant experience in senior hotel management position in an established integrated resort or 5-star hotel with proven operations track record of simultaneously managing multiple hotels.
  • Preferably have a strong background in sales and marketing and revenue management.
  • Proven track record of driving change, results and 5-star service quality standards.
  • Demonstrate strong leadership and people management skill with the ability to lead through influence and ability to work in a fast-paced and diverse environment.

About Us:

Catalyst Talent Strategy Consulting is an executive search firm that is specialized in providing recruitment solution for our clients. We are registered with MOM in 2016.

Visit us at www.catalysttsc.com;

View opening at https://www.careers-page.com/catalyst

Reg No: 201525092R

EA Lic No: 16C8021

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