
Quality Assurance Analyst
$ 2,500 - $ 4,000 / month
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Job Title: Quality Assurance Analyst - L1
Purpose:
Ensure process compliance and service quality through regular audits and analysis.
Key Responsibilities:
- Conduct quality audits as per schedule.
- Share audit findings with clients and leadership on a daily/weekly/monthly basis.
- Perform weekly analysis to identify error trends and complete root cause analysis for top 2 issues.
- Communicate client updates and lead refresher training sessions to address skill gaps.
- Ensure adherence to audit schedules and meet audit coverage targets.
Job Type: Full-time
Pay: $2,500.00 - $4,000.00 per month
Work Location: In person