Zuicho Singapore is hiring a Full time Customer Service Staff role in Downtown Core, Singapore. Apply now to be part of our team.
Job summary:
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Expected salary: $2,500 - $3,200 per month
About Zuicho Singapore:
Zuicho Singapore is an authentic Japanese restaurant dedicated to delivering an exceptional dining experience through traditional cuisine and warm hospitality. Our menu celebrates the artistry of Japanese flavors, crafted with premium ingredients and meticulous attention to detail. Nestled in the heart of Singapore, our restaurant blends modern elegance with the timeless charm of Japan, creating a welcoming atmosphere for both locals and visitors.
**Key Responsibilities:**
- Greet guests warmly and guide them through the menu, offering personalized recommendations.
- Take orders accurately and efficiently using POS systems.
- Serve food and beverages with precision, adhering to Japanese dining etiquette.
- Address guest inquiries and resolve concerns promptly to ensure satisfaction.
- Maintain cleanliness and organization of dining areas, including table setup and sanitization.
- Collaborate with kitchen and bar staff to ensure seamless service.
- Handle cashless/cash transactions and process payments securely.
- Stay informed about seasonal specials, sake pairings, and dietary restrictions.
**Requirements:**
- Prior experience in F&B/hospitality (preferred but open to motivated newcomers).
- Excellent communication skills in English; additional languages (e.g., Mandarin, Japanese) a plus.
- Positive attitude, teamwork spirit, and a passion for customer service.
- Ability to thrive in a fast-paced environment and work flexible hours (weekends/evenings).
- Physically capable of standing/walking for extended periods and lifting up to 15kg.
- Legal eligibility to work in Singapore.
**Nice to Have:**
- Knowledge of Japanese cuisine, culture, or language. - Certification in food safety/hygiene (e.g., WSQ Basic Food Hygiene).
**Why Join Zuicho?**
- Competitive salary + tips/service charges.
- Staff meals and discounts.
- Training in Japanese hospitality standards.
- Career growth opportunities in a supportive team.
- Vibrant, inclusive workplace culture.
**How to Apply:** Submit your resume and a brief introducareers to ******@zuicho-kappo.com or WhatsApp: +65 87875*** with the subject line “Service Staff Application – [Your Name].” Shortlisted candidates will be invited for an interview and practical assessment.