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Counter Staff

Salary undisclosed

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OPUS IT SERVICES PTE LTD is hiring a Full time Counter Staff role in Bedok, Singapore. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
  • No experience required for this role
  • Expected salary: $2,400 per month

Service Centre Counter Customer Service Officer (S$2400, mobile: S$30) 2 HCs

Role Description

  • Responsible for manning walk-in counter at the service centre

    • Checking of equipment sent in or returned to customers

    • Recording all defects and fault reported accurately into system

    • Assist to troubleshoot where applicable for common issues that can be user resolved

    • Facilitate parts or consumables sale to customers

    • Preparation of invoices and collection of payments

    • Banking in of collections with Finance department

    • Contact customers when required

    • Liaison with Call Centre for tickets handling

    • Facilitate machines to deposit into store for repair works

    • Daily, Weekly and Monthly reconciliation accounts relating to payment received and commercial billings

  • Possess pleasant personality and enjoy interacting with customers and deliver good customer service and experience

  • Follow established processes of all equipment movements, recording and tracking between counter and store

Role Requirement

  • Minimum O Level or above or 3 years relevant working experience

  • Able to write and communicate clearly and effectively in English

  • Able to lift equipment of up to 15kg when required