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Jobs or company...

Technical Support Representative

Salary undisclosed
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Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Caterpillar Oil & Gas and Marine Division has a diverse and global portfolio encompassing the brands Cat, MaK and SPM. Over 2500 employees in 25 countries deliver excellence in manufacturing, sales, services and operations to our customers.

MaK, one of the top engine brands in the medium-speed propulsion market, currently has an opportunity for a Technical Support Representative in Singapore. This role will assist with product health problem management within an assigned territory. You will maximize Customer Loyalty by providing technical advice / solutions to the reciprocating engines related to products, applications, and maintenance requirements. You will add value by maintaining and improving long term customer loyalty.

What You Will Do: ​

  • Provide technical guidance and counselling to engine operators on Operation Excellence and Service Preventive Maintenance / Overhaul best practices.

  • Participates in discussions with engine owners to develop a variety of effective solutions to deal with product health issues (may include site visits to vessels and powerplants).

  • Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.

  • Building Internal team technical capabilities to identify, recommend and repair product deficiencies.

  • Collaborate internally with business partners to deliver product defect fixes for our end users promptly.

What You Have:

  • Vessel engine repair / technical experience

  • Should demonstrate good mechanical comprehension and strong communication skills with technical staff and fellow employees

  • Knowledge of maintenance process and ability to communicate with other technical personnel and machine repair practices and procedures

Additional Info: ​

This role requires travelling up to 25% of the time.

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at .

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).

Final Details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

#LI-Onsite

Posting Dates:

April 25, 2025 - May 9, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our .