IKEA Alexandra & Jurong - Business Navigation Manager

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

• 
  Lead & develop the Business Navigation organisation across the stores in the country, securing Business Navigation competence within the function as well as spreading it to the rest of the organisation. While doing so, secure learning in the business with the customer in mind and encourage entrepreneurial behaviour exploring retail in the future;
• Promote the use of business cases when identifying, evaluating and acting on business opportunities. Together with stakeholders analyse and evaluate benefits, costs and investments, looking at the business from all relevant perspectives, ensuring a good return on investment and qualitative business cases;
• Lead, coach and develop a competent and high performing team that will strongly contribute to reach the common objectives and goals (e.g. growth, profitability, brand positioning and customer experience). Actively contribute to the transformation towards more multi-channel business steering;
• Work together with Sales Team and support Sales Manager to drive sales growth and being aware of the top sellers in the country and support the range renewal process, creating a common understanding of the retail purchase price development, taking this development into account in the pricing process and when setting the Gross Margin goal;
• Drive and co-ordinate the business performance follow-up and forecasting process in the country, in line with the IKEA SEA business navigation year cycle and in close co-operation with the country management team and stores;
• Maintain a full overview of the Profit & Loss (P&L) for all the retailing channels i.e. IKEA Stores, IKEA Food (IF) and E-commerce and drawing analysis on how each channel impacts our overall financial performance;
• In close cooperation with human resources and Store Steering Teams, explore, identify and recommend new optimised organisation setups for the stores and simulate their respective impact on staff cost, operational KPIs and business processes;
• To provide relevant, user-friendly business information, promoting standardised reporting and securing competence in the organisation to allow for analysis and understanding of performance to make optimal business decisions.

• 
  Strategic business partner, with analytical skills and be able to translate business needs into financial consequences and solutions;· Strong sense of urgency and result orientation;
• Ability to recognise outside trends that are relevant for local market and translate it into business opportunities;
• Approachable, trustworthy and knowledgeable speaking partner; lead by example and taking multidimensional approach to steering the business;
• Experience in leading teams; preferably in retail environment coupled with budget and business steering.