Shipping Officer - Ocean Freight, Import
Salary undisclosed
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At Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
- Respond to calls and email enquiries
- Activate/register shipments to system
- Co-ordinate/follow-up with customers and vendors for shipment/transport arrangement
- Arrange for customs clearance application
- Generate invoice for services
- Generate daily operations reports
- Update Track and Trace events
- Efficient and timely replies to Customers Enquiries
- Efficient and smooth handling of shipments – prepare and send NOA, billing, input costs, track & trace events, updating of customers KPI, inputting of data to customers Operating system – (If any), permit declaration, and pre-alert to overseas stations
- Ensure proper closing of jobs
- Handle basic customers’ complaints
- Attend customer's meeting with sales or customer service, if required
- Adhere to customers’ SOP requirements
- Ensure prompt and accurate declaration/information to carrier, co-loader or Singapore customs
- Minimum GCE O’ Level
- Minimum 1 to 2 years of relevant experience in SeaFreight Industry is preferred but not required.
- MS Office skills in Excel
- Basic computer knowledge
- Good communication skills in English
At Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
- Respond to calls and email enquiries
- Activate/register shipments to system
- Co-ordinate/follow-up with customers and vendors for shipment/transport arrangement
- Arrange for customs clearance application
- Generate invoice for services
- Generate daily operations reports
- Update Track and Trace events
- Efficient and timely replies to Customers Enquiries
- Efficient and smooth handling of shipments – prepare and send NOA, billing, input costs, track & trace events, updating of customers KPI, inputting of data to customers Operating system – (If any), permit declaration, and pre-alert to overseas stations
- Ensure proper closing of jobs
- Handle basic customers’ complaints
- Attend customer's meeting with sales or customer service, if required
- Adhere to customers’ SOP requirements
- Ensure prompt and accurate declaration/information to carrier, co-loader or Singapore customs
- Minimum GCE O’ Level
- Minimum 1 to 2 years of relevant experience in SeaFreight Industry is preferred but not required.
- MS Office skills in Excel
- Basic computer knowledge
- Good communication skills in English