Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Application Support Engineer

Salary undisclosed
Checking job availability...
Original
Simplified

Responsibilities:

  • Provide functional and technical support for Research Website, CRM, Research workflow, and distribution systems.
  • Collaborate with vendors and global development & application support teams to ensure smooth delivery of functional and technical requirements.
  • Conduct system Quality Assurance Testing and assist in User Acceptance Testing. Perform production deployment and system upgrades.
  • Analyze business requirements and provide support and solutions.
  • Assist in project rollout and communicate timelines to business stakeholders.
  • Manage and track daily production problems and user requests, ensuring effective and timely resolution and communication to clients. Regularly interact with business users, development teams, and infrastructure teams on system-related issues and enhancement requests.
  • Maintain high availability of systems by continuously monitoring operation and performance.
  • Coordinate with IT Security and Infrastructure teams to build and maintain the platform.
  • Follow ITIL Application Support methodology to carry out incident and system change management procedures.
  • Participate in support roster, including shift duty, weekend, and holiday work as required.

Profile Requirements:

  • Degree in IT/Computer Science with 8+ years of experience in software development and support.
  • Good command of English and Mandarin.
  • Experience in process automation with Python and Shell scripting.
  • Experience in web-based applications, web analytics, and data security.
  • Hands-on experience with SQL.
  • Hands-on experience with Excel/VBA and Java.
  • Hands-on experience with Linux and Windows OS.
  • Exposure to system monitoring tools like Dynatrace and Geneos.
  • Self-learner, diligent, dependable, and result-driven team player.
  • Working experience in a fast-paced environment is an added advantage.
  • Good communication and interpersonal skills.
  • Excellent problem-solving skills.

Responsibilities:

  • Provide functional and technical support for Research Website, CRM, Research workflow, and distribution systems.
  • Collaborate with vendors and global development & application support teams to ensure smooth delivery of functional and technical requirements.
  • Conduct system Quality Assurance Testing and assist in User Acceptance Testing. Perform production deployment and system upgrades.
  • Analyze business requirements and provide support and solutions.
  • Assist in project rollout and communicate timelines to business stakeholders.
  • Manage and track daily production problems and user requests, ensuring effective and timely resolution and communication to clients. Regularly interact with business users, development teams, and infrastructure teams on system-related issues and enhancement requests.
  • Maintain high availability of systems by continuously monitoring operation and performance.
  • Coordinate with IT Security and Infrastructure teams to build and maintain the platform.
  • Follow ITIL Application Support methodology to carry out incident and system change management procedures.
  • Participate in support roster, including shift duty, weekend, and holiday work as required.

Profile Requirements:

  • Degree in IT/Computer Science with 8+ years of experience in software development and support.
  • Good command of English and Mandarin.
  • Experience in process automation with Python and Shell scripting.
  • Experience in web-based applications, web analytics, and data security.
  • Hands-on experience with SQL.
  • Hands-on experience with Excel/VBA and Java.
  • Hands-on experience with Linux and Windows OS.
  • Exposure to system monitoring tools like Dynatrace and Geneos.
  • Self-learner, diligent, dependable, and result-driven team player.
  • Working experience in a fast-paced environment is an added advantage.
  • Good communication and interpersonal skills.
  • Excellent problem-solving skills.