
IT Onsite Technician
Responsibilities:
- To provide IT hardware service and support on desktops, laptops for end users and corporate customers
- Provide timely update to customers on service appointment, service status till closure of the services incidents
- Ensure proper parts handling and movement within the team during transit to customers.
- Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
- Install Operation system, firmware, and bios.
- Handles and manages end-user from end to end.
- Handling, resolving, and keeping track of assigned cases through ticketing system.
- Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
- Attend new product training via Web based training.
Requirements:
- At least possess GCE ‘O’ levels.
- Experienced in repairing IT laptop, desktop hardware.
- Possesses basic hardware and software knowledge.
- Flexible and adaptable to change.
- Enjoy working with people and prepared to take on new opportunities and experience.
- Strong interpersonal and communication skills
- Good time management skills with ability to prioritize tasks accordingly.
- Good customer service mindset
- Able to work under minimal supervision.
- Good communication skills
- Must be willing to travel island wide daily (roaming role), transport cost shall be reimbursed.
Working hours: Monday to Friday (8.30am to 6.00pm)
Please note that this would be a 1 year renewable contract.
We regret that only shortlisted candidates will be notified.
Interested applicants kindly click on apply now or send your updated resume to [email protected]
Berlyn Lum Miao Yu
Registration Number: R1766577
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com
Responsibilities:
- To provide IT hardware service and support on desktops, laptops for end users and corporate customers
- Provide timely update to customers on service appointment, service status till closure of the services incidents
- Ensure proper parts handling and movement within the team during transit to customers.
- Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
- Install Operation system, firmware, and bios.
- Handles and manages end-user from end to end.
- Handling, resolving, and keeping track of assigned cases through ticketing system.
- Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
- Attend new product training via Web based training.
Requirements:
- At least possess GCE ‘O’ levels.
- Experienced in repairing IT laptop, desktop hardware.
- Possesses basic hardware and software knowledge.
- Flexible and adaptable to change.
- Enjoy working with people and prepared to take on new opportunities and experience.
- Strong interpersonal and communication skills
- Good time management skills with ability to prioritize tasks accordingly.
- Good customer service mindset
- Able to work under minimal supervision.
- Good communication skills
- Must be willing to travel island wide daily (roaming role), transport cost shall be reimbursed.
Working hours: Monday to Friday (8.30am to 6.00pm)
Please note that this would be a 1 year renewable contract.
We regret that only shortlisted candidates will be notified.
Interested applicants kindly click on apply now or send your updated resume to [email protected]
Berlyn Lum Miao Yu
Registration Number: R1766577
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com