Motor Claims - (Insurance, Up to $5k + VB)
[Job ID: 985938]
Responsibilities:
- Provide effective motor claims service to policyholders and agents/brokers, ensuring the smooth management of motor claims.
- Handle various types of claims, including own damage, total loss, third-party property, and third-party injury claims.
- Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, lawyers, third-party claimants, sister companies, and other relevant parties.
- Train and guide assistants in their support roles.
- Manage and process claims efficiently, professionally, and fairly, adhering to service benchmarks or protocols approved by management.
- Ensure timely and accurate updates to reserves, and promptly report any fatal or serious bodily injury claims to management.
- Attend solicitor’s offices, court hearings, meetings, and seminars as needed.
- Manage third-party claims, collaborating with third-party workshops and claimants.
- Communicate with panel solicitors/third-party solicitors for cases involving Writ of Summons, referring matters to solicitors for appearances if settlements cannot be reached, and seeking advice on liability and quantum.
- Pursue recovery claims and follow up periodically.
- Add value to underwriters by advising on issues identified during claims handling, such as breaches of policy terms, claim experience, NCD matters, etc.
- Review files twice a year and conduct periodic reviews as necessary.
- Perform other ad hoc duties as assigned.
Requirements:
- Minimum 2-3 years of relevant experience in handling motor insurance claims.
- CGI certification is highly preferred.
- Dynamic, knowledgeable, and adaptable.
- Strong team spirit, conscientious, tactful, and customer-focused.
- Well-versed in insurance principles.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771
[Job ID: 985938]
Responsibilities:
- Provide effective motor claims service to policyholders and agents/brokers, ensuring the smooth management of motor claims.
- Handle various types of claims, including own damage, total loss, third-party property, and third-party injury claims.
- Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, lawyers, third-party claimants, sister companies, and other relevant parties.
- Train and guide assistants in their support roles.
- Manage and process claims efficiently, professionally, and fairly, adhering to service benchmarks or protocols approved by management.
- Ensure timely and accurate updates to reserves, and promptly report any fatal or serious bodily injury claims to management.
- Attend solicitor’s offices, court hearings, meetings, and seminars as needed.
- Manage third-party claims, collaborating with third-party workshops and claimants.
- Communicate with panel solicitors/third-party solicitors for cases involving Writ of Summons, referring matters to solicitors for appearances if settlements cannot be reached, and seeking advice on liability and quantum.
- Pursue recovery claims and follow up periodically.
- Add value to underwriters by advising on issues identified during claims handling, such as breaches of policy terms, claim experience, NCD matters, etc.
- Review files twice a year and conduct periodic reviews as necessary.
- Perform other ad hoc duties as assigned.
Requirements:
- Minimum 2-3 years of relevant experience in handling motor insurance claims.
- CGI certification is highly preferred.
- Dynamic, knowledgeable, and adaptable.
- Strong team spirit, conscientious, tactful, and customer-focused.
- Well-versed in insurance principles.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771