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Concierge (Office Tower)

$ 2,400 - $ 2,900 / month

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  • Registration of visitors to office towers.
  • Provide visitors/tenants with directional guides & information about facilities, services, surrounding amenities & tenants' premises.
  • Assist Community Relations Team on retail promotional activities.
  • Escort VIP visitors and assist visitors with special needs requirements.
  • Handle queries, feedback & complaints from visitors/tenants.
  • Monitor concierge team’s performance and propose improvement plans.
  • Prepare Standard Operating Procedures and provide periodic updates.
  • Manage security concierge deployed by external agencies.
  • Carry out regular inspections such as lift lobby cleanliness, flickering lights etc and report to respective departments promptly.
  • Undertake ad-hoc events/projects that may be assigned.

Requirements:

  • GCE 'O' levels, Diploma or equivalent.
  • Min 2 years of customer service experience in retail/hospitality environment.
  • Excellent customer service, meticulous & able to work with minimal supervision.
  • Ability to focus attention to customer needs, remain calm & courteous at all times.
  • Excellent communication & interpersonal skills.

Others:

  • 5 day work week
  • Office working hours
  • Good Staff Benefits
  • Downtown | Near to MRT station
  • Registration of visitors to office towers.
  • Provide visitors/tenants with directional guides & information about facilities, services, surrounding amenities & tenants' premises.
  • Assist Community Relations Team on retail promotional activities.
  • Escort VIP visitors and assist visitors with special needs requirements.
  • Handle queries, feedback & complaints from visitors/tenants.
  • Monitor concierge team’s performance and propose improvement plans.
  • Prepare Standard Operating Procedures and provide periodic updates.
  • Manage security concierge deployed by external agencies.
  • Carry out regular inspections such as lift lobby cleanliness, flickering lights etc and report to respective departments promptly.
  • Undertake ad-hoc events/projects that may be assigned.

Requirements:

  • GCE 'O' levels, Diploma or equivalent.
  • Min 2 years of customer service experience in retail/hospitality environment.
  • Excellent customer service, meticulous & able to work with minimal supervision.
  • Ability to focus attention to customer needs, remain calm & courteous at all times.
  • Excellent communication & interpersonal skills.

Others:

  • 5 day work week
  • Office working hours
  • Good Staff Benefits
  • Downtown | Near to MRT station