Strategy and Operations Manager, Revenue Strategy and Operations - Singapore
Product area
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Job description
As a Strategy and Operations Program Manager, you will serve as an advisor to senior sales leadership and influence priorities for the APAC region, while also supporting sentiment in the region as the on-the-ground representative of the Onboarding The Revenue Strategy and Operations (RSO) team. You will lead and project-manage strategy projects/initiatives for the GCS Onboarding business in the APAC region. In this role, you will use your problem-solving skills to develop an understanding of market opportunities/challenges in order to develop short- and long-term initiatives. You will provide insights to influence global GCS strategy and roadmap. You will also use stakeholder management skills to lead deployment of programs and business pilots across APAC markets.
Qualifications
Job responsibilities
- Develop and execute long-term growth strategies that prioritize customer and partner success for the APAC region.
- Work with APAC executive leadership to identify high-impact opportunities through data analytics and insights, and develop plans to accelerate growth for APAC markets.
- Define project scope, key focus areas, and analysis needed to uncover opportunities and drive stakeholder alignment. Work with cross-functional stakeholders across Sales, Finance, Marketing, and Product to deliver on project priorities, drive alignment, and enable decision making.
- Communicate findings to executive leadership in the form of presentations and facilitation of strategy topics across functional teams.
- Build a network with sales teams members across all levels to capture seller and customer feedback and understand the opportunities and challenges. Lead deployment of global or regional sales initiatives/pilots in APAC.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 4 years of experience with an advanced degree.
- 3 years of experience working with executive stakeholders.
- 2 years of experience developing business strategies or managing cross-functional initiatives.
Preferred qualifications
- Master's degre or MBA or equivalent practical experience.
- Experience with SQL along with excellent problem-solving skills.
- Experience in engaging across APAC markets.
- Knowledge of Google’s Ads products, sales teams, or service operations.
- Ability to influence, communicate and drive change with multiple stakeholders at all levels.
- Excellent communication and presentation skills, with the ability to take complex topics and turn them into stories that engage audience.
Product area
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Job description
As a Strategy and Operations Program Manager, you will serve as an advisor to senior sales leadership and influence priorities for the APAC region, while also supporting sentiment in the region as the on-the-ground representative of the Onboarding The Revenue Strategy and Operations (RSO) team. You will lead and project-manage strategy projects/initiatives for the GCS Onboarding business in the APAC region. In this role, you will use your problem-solving skills to develop an understanding of market opportunities/challenges in order to develop short- and long-term initiatives. You will provide insights to influence global GCS strategy and roadmap. You will also use stakeholder management skills to lead deployment of programs and business pilots across APAC markets.
Qualifications
Job responsibilities
- Develop and execute long-term growth strategies that prioritize customer and partner success for the APAC region.
- Work with APAC executive leadership to identify high-impact opportunities through data analytics and insights, and develop plans to accelerate growth for APAC markets.
- Define project scope, key focus areas, and analysis needed to uncover opportunities and drive stakeholder alignment. Work with cross-functional stakeholders across Sales, Finance, Marketing, and Product to deliver on project priorities, drive alignment, and enable decision making.
- Communicate findings to executive leadership in the form of presentations and facilitation of strategy topics across functional teams.
- Build a network with sales teams members across all levels to capture seller and customer feedback and understand the opportunities and challenges. Lead deployment of global or regional sales initiatives/pilots in APAC.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 4 years of experience with an advanced degree.
- 3 years of experience working with executive stakeholders.
- 2 years of experience developing business strategies or managing cross-functional initiatives.
Preferred qualifications
- Master's degre or MBA or equivalent practical experience.
- Experience with SQL along with excellent problem-solving skills.
- Experience in engaging across APAC markets.
- Knowledge of Google’s Ads products, sales teams, or service operations.
- Ability to influence, communicate and drive change with multiple stakeholders at all levels.
- Excellent communication and presentation skills, with the ability to take complex topics and turn them into stories that engage audience.