Aftersales Manager – 8,000 / Central West (ID: 673091)
Salary undisclosed
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Responsibilities
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
- Oversee all aspects of aftersales operations, ensuring profitability and high levels of customer satisfaction.
- Inspire and lead the team to achieve business goals, fostering a culture of continuous improvement, operational excellence, and efficiency.
- Ensure compliance with all aftersales processes, standards, and audits in accordance with manufacturer requirements.
- Build and maintain a strong working relationship with the manufacturer.
- Cultivate and sustain positive relationships with customers.
- Perform additional duties as assigned by your supervisor.
- At least 5 years of managerial experience in the automotive industry
- Genuine passion for customer service, with a background in service-focused environments
- Strong communication skills and a customer-first mindset
- Proven ability to lead and manage teams effectively, with excellent interpersonal skills
- Process-oriented, self-driven, and focused on achieving results
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
Responsibilities
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
- Oversee all aspects of aftersales operations, ensuring profitability and high levels of customer satisfaction.
- Inspire and lead the team to achieve business goals, fostering a culture of continuous improvement, operational excellence, and efficiency.
- Ensure compliance with all aftersales processes, standards, and audits in accordance with manufacturer requirements.
- Build and maintain a strong working relationship with the manufacturer.
- Cultivate and sustain positive relationships with customers.
- Perform additional duties as assigned by your supervisor.
- At least 5 years of managerial experience in the automotive industry
- Genuine passion for customer service, with a background in service-focused environments
- Strong communication skills and a customer-first mindset
- Proven ability to lead and manage teams effectively, with excellent interpersonal skills
- Process-oriented, self-driven, and focused on achieving results
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.