Facilities and Corporate Real Estate Director, ASIA

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and private capital markets, financial advisors and wealth managers, asset managers, retirement plan providers and sponsors, and issuers of fixed-income securities. Morningstar provides data and research insights on investment offerings including managed investment products, publicly listed companies, private capital markets, debt securities, and real-time global market data.

The Team:

The Global Facilities & Real Estate team is part of the Corporate group at Morningstar, which unites a variety of functions including facilities, design, marketing, finance, people & culture, corporate communications, legal, compliance, strategic planning, and technology. This group shares a common goal of keeping our business running smoothly. Each of these functions plays an essential role in supporting our company’s infrastructure, day-to-day operations, and ongoing strategic initiatives.

The Role:

We are seeking an experienced and dynamic Director of Facilities and Corporate Real Estate to lead FM Services in our ASIA region. Our offices are an important factor in making Morningstar a great place to work, and this role is key delivering an outstanding experience for everyone who comes into our space. The role is based in Morningstar’s Singapore office, and oversees the entire ASIA portfolio, it includes co-working spaces, offices acquired through acquisition, and facilities custom-built to Morningstar’s exacting workplace design standards. The Director of Facilities, ASIA role is critical in managing the site selection process, managing the physical spaces, and the facilities team members who support these spaces, with a unified goal of providing consistently excellent experiences for our customers, co-workers and partners.

Responsibilities:

· Oversee Morningstar’s offices in China, Hong Kong, Singapore, Japan, Thailand, South Korea and Taiwan , ensuring that all spaces are in good working order and that day-to-day business can be conducted safely and efficiently.

· Manage the corporate real estate process, including site selection and deal negotiations, for the APAC region.Establish and maintain relationships with regional leadership, local leaders and key stakeholders to enable continuous feedback on team performance.

· Motivate, lead, mentor, and coach team members to deliver excellent service while maintaining high levels of employee engagement.

· Implement and monitor adherence to Morningstar’s global facilities policies and procedures across the Asia portfolio.

· Help to develop and monitor regional and office-level key performance indicators.

· Participate in and drive innovation on sustainability-related initiatives for facilities, including but not limited to reporting on carbon footprint metrics for all Morningstar offices in ASIA.

· Provide leadership for the successful implementation of facilities projects, including office moves, hoteling implementation, space restacks, additional space build outs, etc.

· Proactively manage complicated facilities matters that arise in the region to ensure professional and timely resolution, with ample communication.

· Participate in annual and periodic budgeting processes and stay within established budgets for recurring and one-off facilities expenses in the region.

· Actively participate in the creation, implementation, maintenance and testing of the business continuity plan and business impact analysis for the Facilities function in each of the portfolio’s offices.

· Maintain positive relationships with landlords, sub-contractors, suppliers, architects, consultants, and employees.

· Ensure compliance of the offices with regulation, including the Health & Safety domain.

· Negotiate contracts with Facilities suppliers.

Qualifications:

· Minimum of 10 years of management experience.

· Minimum of 10 years’ experience working in facilities management.

· Minimum 5 yrs experience in corporate real estate.

· Customer-oriented with a strong service mentality.

· Must be a results-driven, process-oriented individual obsessed with continuous improvement.

· Strong problem-solving skills—identifying and resolving problems in a timely manner and gathering and skillfully analyzing information.

· Strong planning and organizational skills—prioritizing and planning work activities, using time efficiently and developing realistic action plans.

· Ability to adapt–adapt quickly to changes in scope or direction and be flexible to adopting changes quickly.

· Bachelor’s degree.

· Excellent written and verbal communication and interpersonal skills

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and private capital markets, financial advisors and wealth managers, asset managers, retirement plan providers and sponsors, and issuers of fixed-income securities. Morningstar provides data and research insights on investment offerings including managed investment products, publicly listed companies, private capital markets, debt securities, and real-time global market data.

The Team:

The Global Facilities & Real Estate team is part of the Corporate group at Morningstar, which unites a variety of functions including facilities, design, marketing, finance, people & culture, corporate communications, legal, compliance, strategic planning, and technology. This group shares a common goal of keeping our business running smoothly. Each of these functions plays an essential role in supporting our company’s infrastructure, day-to-day operations, and ongoing strategic initiatives.

The Role:

We are seeking an experienced and dynamic Director of Facilities and Corporate Real Estate to lead FM Services in our ASIA region. Our offices are an important factor in making Morningstar a great place to work, and this role is key delivering an outstanding experience for everyone who comes into our space. The role is based in Morningstar’s Singapore office, and oversees the entire ASIA portfolio, it includes co-working spaces, offices acquired through acquisition, and facilities custom-built to Morningstar’s exacting workplace design standards. The Director of Facilities, ASIA role is critical in managing the site selection process, managing the physical spaces, and the facilities team members who support these spaces, with a unified goal of providing consistently excellent experiences for our customers, co-workers and partners.

Responsibilities:

· Oversee Morningstar’s offices in China, Hong Kong, Singapore, Japan, Thailand, South Korea and Taiwan , ensuring that all spaces are in good working order and that day-to-day business can be conducted safely and efficiently.

· Manage the corporate real estate process, including site selection and deal negotiations, for the APAC region.Establish and maintain relationships with regional leadership, local leaders and key stakeholders to enable continuous feedback on team performance.

· Motivate, lead, mentor, and coach team members to deliver excellent service while maintaining high levels of employee engagement.

· Implement and monitor adherence to Morningstar’s global facilities policies and procedures across the Asia portfolio.

· Help to develop and monitor regional and office-level key performance indicators.

· Participate in and drive innovation on sustainability-related initiatives for facilities, including but not limited to reporting on carbon footprint metrics for all Morningstar offices in ASIA.

· Provide leadership for the successful implementation of facilities projects, including office moves, hoteling implementation, space restacks, additional space build outs, etc.

· Proactively manage complicated facilities matters that arise in the region to ensure professional and timely resolution, with ample communication.

· Participate in annual and periodic budgeting processes and stay within established budgets for recurring and one-off facilities expenses in the region.

· Actively participate in the creation, implementation, maintenance and testing of the business continuity plan and business impact analysis for the Facilities function in each of the portfolio’s offices.

· Maintain positive relationships with landlords, sub-contractors, suppliers, architects, consultants, and employees.

· Ensure compliance of the offices with regulation, including the Health & Safety domain.

· Negotiate contracts with Facilities suppliers.

Qualifications:

· Minimum of 10 years of management experience.

· Minimum of 10 years’ experience working in facilities management.

· Minimum 5 yrs experience in corporate real estate.

· Customer-oriented with a strong service mentality.

· Must be a results-driven, process-oriented individual obsessed with continuous improvement.

· Strong problem-solving skills—identifying and resolving problems in a timely manner and gathering and skillfully analyzing information.

· Strong planning and organizational skills—prioritizing and planning work activities, using time efficiently and developing realistic action plans.

· Ability to adapt–adapt quickly to changes in scope or direction and be flexible to adopting changes quickly.

· Bachelor’s degree.

· Excellent written and verbal communication and interpersonal skills