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Regional Field Service Engineer (Laboratory Equipment) MNC

$ 4,000 - $ 7,000 / month

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Our client is global leader in Life Science Industry. Due to business needs, they are now recruiting a Regional Field Service Engineer to be part of their Engineer Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Regional Field Service Engineer:

  • Install, maintain, and troubleshoot laboratory instruments at customer sites.
  • Provide on-site and remote technical support, including urgent regional/global travel when required.
  • Conduct training sessions for customers on equipment usage and maintenance.
  • Assist in service contract proposals, tracking, and customer support coordination.
  • Maintain accurate service records in the CRM system and generate post-service reports.
  • Work closely with commercial and customer service teams to enhance customer experience.
  • Participate in after-hours on-call support rotations as part of a global technical support network.
  • Support engineering projects and provide technical feedback for product improvements.
  • Mentor junior engineers in troubleshooting and problem resolution.
  • Adhere to safety standards and promote a strong safety culture within the team.

Requirements:

  • Degree in Engineering or Life Science related
  • At least 3 years of relevant experience in serving laboratory equipment
  • Regional exposure is highly prefered
  • Comfortable travelling overseas when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

  • Email Address: [email protected]
  • EA License No: 19C9682
  • EA Personnel No: R2199158
  • EA Personnel Name: Soo Wei De

Our client is global leader in Life Science Industry. Due to business needs, they are now recruiting a Regional Field Service Engineer to be part of their Engineer Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Regional Field Service Engineer:

  • Install, maintain, and troubleshoot laboratory instruments at customer sites.
  • Provide on-site and remote technical support, including urgent regional/global travel when required.
  • Conduct training sessions for customers on equipment usage and maintenance.
  • Assist in service contract proposals, tracking, and customer support coordination.
  • Maintain accurate service records in the CRM system and generate post-service reports.
  • Work closely with commercial and customer service teams to enhance customer experience.
  • Participate in after-hours on-call support rotations as part of a global technical support network.
  • Support engineering projects and provide technical feedback for product improvements.
  • Mentor junior engineers in troubleshooting and problem resolution.
  • Adhere to safety standards and promote a strong safety culture within the team.

Requirements:

  • Degree in Engineering or Life Science related
  • At least 3 years of relevant experience in serving laboratory equipment
  • Regional exposure is highly prefered
  • Comfortable travelling overseas when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

  • Email Address: [email protected]
  • EA License No: 19C9682
  • EA Personnel No: R2199158
  • EA Personnel Name: Soo Wei De