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Building Coordinator

Salary undisclosed

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Job Description

Report to Senior Building Executive.
Monthly rotating duty to take care of East Tower, West Tower and Building Management Office (BMO) Reception Counter and handle various general activities including:
Answering incoming telephone calls and attend to walk-in enquiries.
Replying and processing tenants’ email queries/requests (ie. generating service requests and work orders in Computerized Management System).
Facilitating the booking and use of Conference Centre and Executive Dining, including preparation of Event Display.
Handling the issuance of car parking complimentary tickets.
Managing the Key Management System to ensure keys are returned on the same day.
Attend to Tenants’ feedback/complaints.
Co-ordinate and maintain the building signages, letter boxes, vacant units for viewing. Inspect and maintain vacant units in clean and serviceable conditions.
Inspect building common areas and report any faulty or defects in common areas.
Supervise cleaners and inspect building common areas for cleanliness, pest/vectors and etc.
Supervise term contractors for services (ie. pest control, landscaping etc.).
Work closely with Tenants, M&E, Builders/Housekeeping and Security Sections.
Co-ordinate and distribute circulars/letters and seasonal gifts to tenants.
Any other duties and responsibilities assigned by the Management from time to time. Scheduled and ad hoc overtime duties as required.

Job Requirements

Min GCE 'N/O' level, Higher Nitec in Facilities Management or equivalent.
Customer service trained with min 2 years of customer service experience in retail/hospitality environment.
Pleasant personality and good interpersonal skills.
Computer literate.