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Find tutorial for your browser below :
  1. Make sure the webpage is open.
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  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
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  7. On the left, click Pop-up Windows.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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  4. Scroll down and click on JavaScript.
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  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

OmniChannel Sustainability Sales Executive

$ 2,200 - $ 3,000 / month
Checking job availability...
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OmniChannel Sustainability Sales Executive

Join the PC Dreams Group as an OmniChannel Sustainability Sales Executive and play a crucial role in driving our mission forward. As a key member of our team, you'll oversee all aspects within a specific category. We seek a passionate individual with a good understanding of Information and Communications Technology (ICT) devices. You will be responsible for managing the sales and acquisition of devices, ensuring seamless operations and exceptional customer experiences.

Key Responsibilities:

1. Sustainability Advocacy, Buyback & Customer Engagement

Educate customers on sustainability-driven purchases, trade-ins, and buyback programs, promoting awareness of zero e-waste initiatives.

Manage buyback transactions, assisting customers in valuing and trading their used devices while ensuring alignment with pricing models.

Collaborate with retail teams to enhance buyback workflow and maintain competitive pricing strategies.

Serve as the primary point of contact across retail and digital channels, delivering seamless customer experiences.

Communicate effectively in English and Chinese to support diverse audiences and tailor engagement based on local consumer behavior.

2. Sales & Product Advisory

Guide customers in selecting pre-owned and refurbished electronic devices, ensuring informed and sustainable purchasing decisions.

Handle inquiries on device upcycling, refurbishment, and trade-in valuations across both physical stores and digital platforms.

Maintain deep product knowledge and ensure operational compliance with ISO 9001 (Quality Management Systems) and ISO 27001 (Information Security Management Systems).

Support sales teams in driving retail and wholesale performance while integrating buyback services into broader sales strategies.

3. Digital & Social Media Sales Operations

Utilize omnichannel strategies to engage customers via social media, messaging tools, e-commerce platforms, and marketplace listings.

Facilitate buyback program promotions through digital campaigns and online engagement tools, ensuring visibility and accessibility.

Oversee digital order fulfillment, coordinate logistics, and ensure smooth transactions across all retail channels.

Track retail trends and buyback success metrics using data analytics to refine digital sales approaches and optimize product offerings.

Leverage digital tools, including Excel, Google Sheets, messaging platforms, and CRM systems, to enhance operational efficiency and reporting.

Qualifications & experience:

Diploma or Degree in Business, Sales, Retail Management, or a related field.

Experience in retail sales, e-commerce, or customer service, ideally within the consumer electronics sector.

Strong understanding of buyback programs and their role in driving circular economy initiatives.

Knowledge of omnichannel retail operations, including digital commerce and social media engagement.

Proficiency in English and Chinese to accommodate diverse customer interactions.

Ability to ensure compliance with ISO 9001 & ISO 27001, maintaining quality standards and data security integrity.

Understanding of local consumer behavior and purchasing trends.

Proficiency in digital tools, such as Excel, Google Sheets, and messaging platforms, for sales operations.

Passion for sustainability and commitment to promoting eco-friendly business practices.

Excellent communication and interpersonal skills to engage customers and partners effectively.

Ability to adapt to a fast-paced retail environment while delivering exceptional service.

Work Details

Work Week: 5.5 days

Work Hours: 11:00 AM – 8:00 PM

OmniChannel Sustainability Sales Executive

Join the PC Dreams Group as an OmniChannel Sustainability Sales Executive and play a crucial role in driving our mission forward. As a key member of our team, you'll oversee all aspects within a specific category. We seek a passionate individual with a good understanding of Information and Communications Technology (ICT) devices. You will be responsible for managing the sales and acquisition of devices, ensuring seamless operations and exceptional customer experiences.

Key Responsibilities:

1. Sustainability Advocacy, Buyback & Customer Engagement

● Educate customers on sustainability-driven purchases, trade-ins, and buyback programs, promoting awareness of zero e-waste initiatives.

● Manage buyback transactions, assisting customers in valuing and trading their used devices while ensuring alignment with pricing models.

● Collaborate with retail teams to enhance buyback workflow and maintain competitive pricing strategies.

● Serve as the primary point of contact across retail and digital channels, delivering seamless customer experiences.

● Communicate effectively in English and Chinese to support diverse audiences and tailor engagement based on local consumer behavior.

2. Sales & Product Advisory

● Guide customers in selecting pre-owned and refurbished electronic devices, ensuring informed and sustainable purchasing decisions.

● Handle inquiries on device upcycling, refurbishment, and trade-in valuations across both physical stores and digital platforms.

● Maintain deep product knowledge and ensure operational compliance with ISO 9001 (Quality Management Systems) and ISO 27001 (Information Security Management Systems).

● Support sales teams in driving retail and wholesale performance while integrating buyback services into broader sales strategies.

3. Digital & Social Media Sales Operations

● Utilize omnichannel strategies to engage customers via social media, messaging tools, e-commerce platforms, and marketplace listings.

● Facilitate buyback program promotions through digital campaigns and online engagement tools, ensuring visibility and accessibility.

● Oversee digital order fulfillment, coordinate logistics, and ensure smooth transactions across all retail channels.

● Track retail trends and buyback success metrics using data analytics to refine digital sales approaches and optimize product offerings.

● Leverage digital tools, including Excel, Google Sheets, messaging platforms, and CRM systems, to enhance operational efficiency and reporting.

Qualifications & experience:

● Diploma or Degree in Business, Sales, Retail Management, or a related field.

● Experience in retail sales, e-commerce, or customer service, ideally within the consumer electronics sector.

● Strong understanding of buyback programs and their role in driving circular economy initiatives.

● Knowledge of omnichannel retail operations, including digital commerce and social media engagement.

● Proficiency in English and Chinese to accommodate diverse customer interactions.

● Ability to ensure compliance with ISO 9001 & ISO 27001, maintaining quality standards and data security integrity.

● Understanding of local consumer behavior and purchasing trends.

● Proficiency in digital tools, such as Excel, Google Sheets, and messaging platforms, for sales operations.

● Passion for sustainability and commitment to promoting eco-friendly business practices.

● Excellent communication and interpersonal skills to engage customers and partners effectively.

● Ability to adapt to a fast-paced retail environment while delivering exceptional service.

Work Details

● Work Week: 5.5 days

● Work Hours: 11:00 AM – 8:00 PM