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#SGUNITED JOBS - IT Technical Lead (Service Delivery)

$ 6,000 - $ 9,000 / month

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  • Lead the planning, execution, and delivery of complex technology projects from initiation to completion.
  • Ensure the successful implementation of IT solutions, adhering to agreed timelines, quality standards, and budget constraints.
  • Drive continuous improvement in delivery processes, tools, and methodologies.
  • Monitor project risks, issues, and dependencies, ensuring timely resolution and escalation when necessary.
  • Oversee the end-to-end service delivery process, ensuring operational excellence and compliance with service level agreements (SLAs).
  • Ensure service continuity by proactively identifying risks and developing mitigation strategies.
  • Manage vendor and third-party service providers, ensuring contractual obligations are met
  • Lead the planning, execution, and delivery of complex technology projects from initiation to completion.
  • Ensure the successful implementation of IT solutions, adhering to agreed timelines, quality standards, and budget constraints.
  • Drive continuous improvement in delivery processes, tools, and methodologies.
  • Monitor project risks, issues, and dependencies, ensuring timely resolution and escalation when necessary.
  • Oversee the end-to-end service delivery process, ensuring operational excellence and compliance with service level agreements (SLAs).
  • Ensure service continuity by proactively identifying risks and developing mitigation strategies.
  • Manage vendor and third-party service providers, ensuring contractual obligations are met