Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Success Lead (Relationship Management / Customer Engagement & Support / Onboarding)

$ 2,500 - $ 3,200 / month
Checking job availability...
Original
Simplified
  • Well Established Company
  • Basic $2500 - $3200 + AWS + Variable Bonus
  • Excellent Welfare and Benefits + Career progression
  • Working location: Redhill
  • Working days: Monday to Friday
  • Working hours: 9.00am – 6.00pm

Key Responsibilities:

  • Compile and maintain usage, adoption, and engagement reports, identifying trends and potential risks.
  • Share insights with the Customer Success team to support renewals, strategic planning, and onboarding improvements.
  • Track renewal timelines, potential risks, and monitor metrics like onboarding progress, ticket resolution, and product usage trends.
  • Coordinate with Sales, Product, and Technical Support to resolve issues, optimize the onboarding process, and ensure timely follow-ups on escalations.
  • Gather feedback from internal teams to refine processes, documentation, and improve efficiency across the customer journey.
  • Oversee NPS and CSAT surveys, analyze feedback, and recommend actions to enhance customer satisfaction and engagement.

Qualifications:

  • 2 years of experience in a customer success, account management, or related customer-facing role.
  • Proficient in working with data and reporting tools.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

  • Work experiences and job responsibilities
  • Current and Expected salary
  • Reason for leaving
  • Date of availability
  • Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

  • Well Established Company
  • Basic $2500 - $3200 + AWS + Variable Bonus
  • Excellent Welfare and Benefits + Career progression
  • Working location: Redhill
  • Working days: Monday to Friday
  • Working hours: 9.00am – 6.00pm

Key Responsibilities:

  • Compile and maintain usage, adoption, and engagement reports, identifying trends and potential risks.
  • Share insights with the Customer Success team to support renewals, strategic planning, and onboarding improvements.
  • Track renewal timelines, potential risks, and monitor metrics like onboarding progress, ticket resolution, and product usage trends.
  • Coordinate with Sales, Product, and Technical Support to resolve issues, optimize the onboarding process, and ensure timely follow-ups on escalations.
  • Gather feedback from internal teams to refine processes, documentation, and improve efficiency across the customer journey.
  • Oversee NPS and CSAT surveys, analyze feedback, and recommend actions to enhance customer satisfaction and engagement.

Qualifications:

  • 2 years of experience in a customer success, account management, or related customer-facing role.
  • Proficient in working with data and reporting tools.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

  • Work experiences and job responsibilities
  • Current and Expected salary
  • Reason for leaving
  • Date of availability
  • Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492