Customer Service Advisor (Automotives)
$ 3,500 - $ 3,800 / month
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- Permanent position, Salary up to $3,800 + Incentives
- Queenstown MRT
- Must possess a valid Class 3 driving license
Responsibilities:
- Conduct vehicle check-ins with customers, review repair history, verify personal details, and prepare detailed work orders and cost estimates including photos and documentation.
- Advise customers on claim procedures , liaise with insurers and surveyors to negotiate labour rates, finalize claim amounts, and ensure accurate, timely invoice closures.
- Coordinate closely with workshop teams to monitor repair progress, meet deadlines, and ensure seamless communication across departments to minimize vehicle downtime.
- Perform final checks post-repair, arrange customer collection, explain invoice details, and flag any pending issues such as supplementary jobs or backordered parts
- Maintain comprehensive case records, manage damaged parts for inspection, handle fleet/internal repair orders, assist teammates as needed, and uphold the cleanliness and image of the Body & Paint reception area.
Requirements:
- Diploma in Mechanical Engineering, Automotive Engineering, Business Administration, or equivalent qualification
- Minimum of 5 years of relevant experience, including at least 1 year in a supervisory role
- Prior experience in the motor trade or Body & Paint department, with exposure to customer and surveyor interactions, is an added advantage
- Must possess a valid Class 3 driving license
Interested candidates can forward their CVs in MS Word format to [email protected]
Reg No. R1875181
Triton AI Pte Ltd
License no. 21C0661
- Permanent position, Salary up to $3,800 + Incentives
- Queenstown MRT
- Must possess a valid Class 3 driving license
Responsibilities:
- Conduct vehicle check-ins with customers, review repair history, verify personal details, and prepare detailed work orders and cost estimates including photos and documentation.
- Advise customers on claim procedures , liaise with insurers and surveyors to negotiate labour rates, finalize claim amounts, and ensure accurate, timely invoice closures.
- Coordinate closely with workshop teams to monitor repair progress, meet deadlines, and ensure seamless communication across departments to minimize vehicle downtime.
- Perform final checks post-repair, arrange customer collection, explain invoice details, and flag any pending issues such as supplementary jobs or backordered parts
- Maintain comprehensive case records, manage damaged parts for inspection, handle fleet/internal repair orders, assist teammates as needed, and uphold the cleanliness and image of the Body & Paint reception area.
Requirements:
- Diploma in Mechanical Engineering, Automotive Engineering, Business Administration, or equivalent qualification
- Minimum of 5 years of relevant experience, including at least 1 year in a supervisory role
- Prior experience in the motor trade or Body & Paint department, with exposure to customer and surveyor interactions, is an added advantage
- Must possess a valid Class 3 driving license
Interested candidates can forward their CVs in MS Word format to [email protected]
Reg No. R1875181
Triton AI Pte Ltd
License no. 21C0661